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Incident 6013679 - Service Impact to Gsuite Applications through Reverse Proxy across All DPs Data Center.

Summary

Problem Statement: We are investigating a service impacting incident at the All DPs datacenter(s) for the following service(s) Reverse Proxy. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

Additional Details: https://support.netskope.com/s/article/Netskope-Service---Users-are-unable-to-access-Google-Suite-Applications-via-Reverse-Proxy--July-20-2026

Services Affected: Reverse Proxy

Data Centers Affected: All DPs

Incident Start Time: Jul 20, 09:10 UTC

Status: update

Root Cause: We are investigating a service impacting incident at the All DPs datacenter(s) for the following service(s) Reverse Proxy. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

Ongoingimpacting incident at the All DPs datacenter(s) for the following service(s) Reverse Proxy7/20/2026, 5:10 AM EDT<1mminor
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