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Incident 5974395 - Service Impact to BWAN management plane services in US region.

Summary

Problem Statement: We are investigating a service impacting incident for the following service(s) Borderless WAN in the US region. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

Additional Details: https://support.netskope.com/s/article/Netskope-Service-BWAN-gateways-showing-offline-and-BWAN-authentication-failures-for-all-US-BWAN-MPs---July-14th-2026

Services Affected: Borderless WAN

Data Centers Affected: n/a

Incident Start Time: Jul 14, 12:47 UTC

Status: monitoring

Root Cause: We are investigating a service impacting incident for the following service(s) Borderless WAN in the US region. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

impacting incident for the following service(s) Borderless WAN in the US region7/14/2026, 8:47 AM EDT<1mminor
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