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US Platform 2: Portal Indexing Lag (IM-12836)

Summary

Status: investigating Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 2 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Note: All scans and APIs are functioning properly. Further updates will be shared as they become available.
Ongoing8/26/2026, 9:07 AM EDT<1mmajor
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Related Qualys incidents

More recent public incidents for this vendor.

  • US Platform 3: Delay in QDS score population for affected vulnerabilities in UI (IM-12831)
  • US Platform 1: Lag observed on VM scan events (IM-12823)
  • US Platform 3: Login Redirection Issue (IM-12828)
  • US Platform 4: Several Modules Inaccessible (IM-12829)
  • EU03, AU01 and CA01 Platforms: False-Positive Vulnerability Findings with Cloud Agent for Windows 6.5 / 6.6 (IM-12827)

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