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US Platform 3: Login Redirection Issue (IM-12828)

Summary

Status: investigating Qualys Cloud Operations is currently investigating an issue causing users to be redirected to the login page on US Platform 3. As a workaround, this URL can be utilized to bypass login for now: https://qualysguard.qg3.apps.qualys.com/portal-front/ Further updates will be shared as they become available. The ticket reference for this incident is IM-12828.
8/20/2026, 11:03 AM EDT1h 6mminor
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Related Qualys incidents

More recent public incidents for this vendor.

  • US Platform 4: Several Modules Inaccessible (IM-12829)
  • US Platform 1: Lag observed on VM scan events (IM-12823)
  • EU03, AU01 and CA01 Platforms: False-Positive Vulnerability Findings with Cloud Agent for Windows 6.5 / 6.6 (IM-12827)
  • US Platform 3: Cloud Agents Not Reporting Current VM Data (IM-12820)
  • PCI Platform: Some PCI Scan Finished with "No Host Alive" Status in PCI accounts (IM-12799)

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