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US Platform 4: Several Modules Inaccessible (IM-12829)

Summary

Status: investigating Qualys Cloud Operations is currently investigating an issue causing intermittent access failure to several modules on US Platform 4, this is impacting both UI and API services for these applications. Further updates will be shared as they become available. The ticket reference for this incident is IM-12829.
8/20/2026, 11:04 AM EDT48mminor
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Related Qualys incidents

More recent public incidents for this vendor.

  • US Platform 3: Login Redirection Issue (IM-12828)
  • US Platform 1: Lag observed on VM scan events (IM-12823)
  • EU03, AU01 and CA01 Platforms: False-Positive Vulnerability Findings with Cloud Agent for Windows 6.5 / 6.6 (IM-12827)
  • US Platform 3: Cloud Agents Not Reporting Current VM Data (IM-12820)
  • PCI Platform: Some PCI Scan Finished with "No Host Alive" Status in PCI accounts (IM-12799)

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