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US Platform 3: Delay in Data Reflection in UI (IM-12795)

Summary

Status: investigating Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible within AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12795
Ongoing8/11/2026, 11:54 AM EDT<1mminor
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Related Qualys incidents

More recent public incidents for this vendor.

  • US Platform 1: High Lag on Data Sync Service [IM-12813]
  • EU Platform 2: Delay in VM Scan Processing [IM-12811]
  • US Platform 1: CA UI and PA UI Impacted (IM-12816)
  • US Platform 1: Delay in VM Scan Processing [IM-12807]
  • US Platform 1: Delay in Data reflection in UI [IM-12802]

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