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US Platform 1: High Lag on Data Sync Service [IM-12813]

Summary

Status: investigating Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys US Platform 1. Some users may notice that VM and PC data is taking longer than expected to be visible within AV, AI New VM Dashboard, and Cloud Agent UI. Ticket reference for this activity is: IM-12813.
Ongoing8/7/2026, 12:59 PM EDT1h 31mminor
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