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Palo Alto incident

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Palo Alto

Prisma Access : New Onboarding, Autoscaling and dataplane upgrade failures

Summary

Status: investigating

Status: Investigating

Severity: Degraded

Locations: Ashburn, The Dalles

Impact:

Engineering team has identified an issue with new onboarding and autoscale for few customers.


Teams are actively working on the issue and will post next update at 2pm UTC

Workaround:

NA


An incident has been identified. We are actively investigating to restore services.

Ongoing8/28/2026, 7:34 AM EDT<1mminor
View at Palo Alto

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