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Palo Alto

Prisma Access : Provisioning failures for new tenant onboarding in Prisma Access

Summary

Status: investigating

Status: Investigating

Severity: Degraded

Locations: Ashburn, The Dalles

Impact:

Provisioning failures are observed for new tenant onboarding only. No existing deployments are affected.

Workaround:

There is currently no workaround. Engineering teams are actively working to remediate the observed issue.


An incident has been identified. We are actively investigating to restore services.

Ongoing8/24/2026, 1:45 PM EDT<1mminor
View at Palo Alto

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