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US Platform 1: Delay in data processing to the UI and via API (IM-12779)

Summary

Status: investigating Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing a delay in processing the data to the UI. Users will notice that information takes longer than expected to become available in UI and via API for AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12779.
Ongoing7/21/2026, 6:36 PM EDT6h 17mminor
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Related Qualys incidents

More recent public incidents for this vendor.

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  • EU Platform 2 : Delay in VM Scan Processing (IM-12770)

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