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EU Platform 2 - Delay in data processing to the UI and via API (IM-12776)

Summary

Status: investigating Qualys VM Platform Operations has identified high lag on vm-scan-event which will impact VM, ML as-well Agent scan processing. We are observing the increase in unprocessed scan count and taking required actions. Further updates will be shared as they become available. Ticket reference for this activity is IM-12776.
Ongoing7/21/2026, 6:35 PM EDT1d 13h 26mminor
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Related Qualys incidents

More recent public incidents for this vendor.

  • US Platform 1: Delay in data processing to the UI and via API (IM-12779)
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  • US Platform 1: UI and API not accessible (IM-12775)
  • EU Platform 2 : Delay in VM Scan Processing (IM-12770)

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