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PCI Platform: PCI scans are reported as failed in PCI accounts (IM-12792)

Summary

Status: investigating Qualys Cloud Platform Operations is investigating an issue causing PCI scans to end in failed status in PCI accounts. Further updates will be shared as they become available. The ticket reference for this activity is IM-12792.
Ongoing7/30/2026, 2:40 AM EDT<1mmajor
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Related Qualys incidents

More recent public incidents for this vendor.

  • US Platform 1: High Portal-Indexing lag [IM-12791]
  • EU Platform 2: High Portal-Indexing lag [IM-12790]
  • US Platform 3: Delay in data processing to the UI (IM-12737)
  • Multiple Shared Platforms: Qualys PCI Account Creation Impacted [IM-12786]
  • VM/PC Scan Error Across All Shared Cloud Platforms (IM-12787)

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