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DocuSign

Qualified Verification Latency (Incident 5472)

Summary

Status: identified Customers may be experiencing issues when attempting qualified verifications. Engineering teams have been engaged and are actively triaging this issue.
Ongoing7/27/2026, 6:45 AM EDT<1mminor
View at DocuSign

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Related DocuSign incidents

More recent public incidents for this vendor.

  • Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)
  • Customers may be unable to complete purchases on ecom.docusign.com (Incident 5438)
  • Customers may experience errors loading PowerForms to sign envelopes (Incident 5417)
  • Customers may experience errors executing workflows and uploading documents (Incident 5386)
  • Some Document Generation customers are being redirected to the CLM home page (Incident 5384)

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