0 incidents ongoing/116 total historical

DocuSign incidents

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Showing 4 of 21 incidents on Public
Resolved
Jul 27, 2026, 02:43 PM EDT
New Docusign Status Center: Subscribe by September 1 to Receive Updates
Status: resolved On September 1, this site will be replaced by health.docusign.com/status. To continue getting notifications, you'll need to resubscribe on the new site. As part of this transition, Slack, SMS, and RSS notification methods will be deprecated and will no longer be supported on the new platform. To ensure you continue receiving system status alerts after this date, you will need to resubscribe on the new site using one of the available notification methods. View detailed instructions at https://support.docusign.com/s/articles/System-Status-Alerts?language=en_US
Duration: 2mPROD
Incident community checkThis incident
Resolved
Jul 27, 2026, 02:13 PM EDT
Qualified Verification Latency (Incident 5472)
Status: identified Customers may be experiencing issues when attempting qualified verifications. Engineering teams have been engaged and are actively triaging this issue.
Duration: 7h 28mPROD
Incident community checkThis incident
Resolved
Jul 23, 2026, 06:30 PM EDT
Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)
Status: investigating We are actively investigating this issue.
Duration: 1h 31mAU
Incident community checkThis incident
Resolved
Jul 22, 2026, 05:15 PM EDT
Customers may be unable to complete purchases on ecom.docusign.com (Incident 5438)
Status: investigating We are actively investigating this issue.
Duration: 1h 10mNA1
Incident community checkThis incident

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