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DocuSign incident

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DocuSign

Some Document Generation customers are being redirected to the CLM home page (Incident 5384)

Summary

Status: investigating We are actively investigating this issue.
Ongoing7/14/2026, 5:41 PM EDT53mminor
View at DocuSign

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Related DocuSign incidents

More recent public incidents for this vendor.

  • Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
  • Some customers may not able to open any CLM documents (Incident 5375)
  • Errors accessing the sending web application (Incident 5334)
  • Powerforms Intermittently Not Loading (Incident 5345)
  • Intermittent Issues With Delivery of e-mail Notifications (Incident 5326)

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