Status: scheduled In the ongoing efforts to improve our services, we will be conducting general maintenance with our underlying carriers in Europe.  This maintenance will be done after normal business hours with no expected service interruptions. The scheduled countries are: United Kingdom

Status: scheduled As part of ongoing service enhancements for CRC, we are replacing DNS records for SIP/H.323 endpoints in the São Paulo and Mexico regions. Legacy DNS records in some other regions that are no longer in use will be decommissioned. Effective Date: August 16, 2026 To avoid service disruption, update your configurations before August 16, 2026. DNS Record Updates: São Paulo Region: Records to be replaced (A-Record and SRV-Record): zmbr.br _h323cs._tcp.zmbr.us _sip._tcp.zmbr.us _sips._tcp.zmbr.us _sip._udp.zmbr.us sp.zmbr.us _h323cs._tcp.sp.zmbr.us _sip._tcp.sp.zmbr.us _sips._tcp.sp.zmbr.us _sip._udp.sp.zmbr.us New records (A-Record and SRV-Record): sp.zoomcrc.com _h323cs._tcp.sp.zoomcrc.com _sip._tcp.sp.zoomcrc.com _sips._tcp.sp.zoomcrc.com _sip._udp.sp.zoomcrc.com Mexico Region: Records to be replaced (A-Record and SRV-Record): mx.zmvc.us _h323cs._tcp.mx.zmvc.us _sip._tcp.mx.zmvc.us _sips._tcp.mx.zmvc.us _sip._udp.mx.zmvc.us New records (A-Record and SRV-Record): qro.zoomcrc.com _h323cs._tcp.qro.zoomcrc.com _sip._tcp.qro.zoomcrc.com _sips._tcp.qro.zoomcrc.com _sip._udp.qro.zoomcrc.com Action Required: Review your endpoint configurations and update any references from replaced DNS records to new DNS records before August 16, 2026 to ensure uninterrupted service. Legacy Records to Be Removed: Hosted Zone: zmvc.us A-Records: lej.zmvc.us hk.zmvc.us mtls.mx.zmvc.us cn.zmvc.us de.zmvc.us nl.zmvc.us ca1.zmvc.us ca2.zmvc.us sg1.zmvc.us us2.zmvc.us us1.zmvc.us br.zmvc.us jp2.zmvc.us in1.zmvc.us in2.zmvc.us jp1.zmvc.us SRV-Records: _h323cs._tcp.lej.zmvc.us _sip._tcp.lej.zmvc.us _sips._tcp.lej.zmvc.us _sip._udp.lej.zmvc.us _h323cs._tcp.hk.zmvc.us _sip._tcp.hk.zmvc.us _sips._tcp.hk.zmvc.us _sip._udp.hk.zmvc.us _h323cs._tcp.cn.zmvc.us _sip._tcp.cn.zmvc.us _sips._tcp.cn.zmvc.us _sip._udp.cn.zmvc.us _h323cs._tcp.de.zmvc.us _sip._tcp.de.zmvc.us _sips._tcp.de.zmvc.us _sip._udp.de.zmvc.us _h323cs._tcp.nl.zmvc.us _sip._tcp.nl.zmvc.us _sips._tcp.nl.zmvc.us _sip._udp.nl.zmvc.us _h323cs._tcp.ca1.zmvc.us _sip._tcp.ca1.zmvc.us _sips._tcp.ca1.zmvc.us _sip._udp.ca1.zmvc.us _h323cs._tcp.ca2.zmvc.us _sip._tcp.ca2.zmvc.us _sips._tcp.ca2.zmvc.us _sip._udp.ca2.zmvc.us _h323cs._tcp.sg1.zmvc.us _sip._tcp.sg1.zmvc.us _sips._tcp.sg1.zmvc.us _sip._udp.sg1.zmvc.us _h323cs._tcp.us2.zmvc.us _sip._tcp.us2.zmvc.us _sips._tcp.us2.zmvc.us _sip._udp.us2.zmvc.us _h323cs._tcp.us1.zmvc.us _sip._tcp.us1.zmvc.us _sips._tcp.us1.zmvc.us _sip._udp.us1.zmvc.us _h323cs._tcp.br.zmvc.us _sip._tcp.br.zmvc.us _sips._tcp.br.zmvc.us _sip._udp.br.zmvc.us _h323cs._tcp.jp2.zmvc.us _sip._tcp.jp2.zmvc.us _sips._tcp.jp2.zmvc.us _sip._udp.jp2.zmvc.us _h323cs._tcp.in1.zmvc.us _sip._tcp.in1.zmvc.us _sips._tcp.in1.zmvc.us _sip._udp.in1.zmvc.us _h323cs._tcp.in2.zmvc.us _sip._tcp.in2.zmvc.us _sips._tcp.in2.zmvc.us _sip._udp.in2.zmvc.us _h323cs._tcp.jp1.zmvc.us _sip._tcp.jp1.zmvc.us _sips._tcp.jp1.zmvc.us _sip._udp.jp1.zmvc.us Hosted Zone: zmjp.us A Records: sip.zmjp.us udp2.zmjp.us sip2.zmjp.us vip2.zmjp.us udp.zmjp.us SRV Records: _h323cs._tcp.vip2.zmjp.us _sip._tcp.vip2.zmjp.us _sips._tcp.vip2.zmjp.us _sip._udp.vip2.zmjp.us Hosted Zone: zmca.us A Records: sip.zmca.us vip2.zmca.us sip2.zmca.us udp2.zmca.us udp.zmca.us SRV Records: _h323cs._tcp.vip2.zmca.us _sip._tcp.vip2.zmca.us _sips._tcp.vip2.zmca.us _sip._udp.vip2.zmca.us Action Required: Review your CRC endpoint configurations. If you are still using any of these legacy DNS records, contact your Zoom TAM or Zoom Support before August 16, 2026 to ensure uninterrupted service. For any questions please contact your Zoom TAM or Zoom Support.