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Incident status
Zoom incident
Public incident details from vendor status feeds, with timeline context and related events.
Incident spotlight
Ongoing
Summary
Status: identified
We have identified the service degradation where users may be experiencing issues with Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Ongoing9/21/2026, 11:45 AM EDT38m +minor
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