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Incident status
Zoom incident
Public incident details from vendor status feeds, with timeline context and related events.
Incident spotlight
Monitoring
Summary
Status: investigating
We are currently investigating a service degradation affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Monitoring9/16/2026, 12:00 AM EDT34m +minor
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