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Incident status
Smartsheet incident
Public incident details from vendor status feeds, with timeline context and related events.
Incident spotlight
Monitoring
Summary
Status: investigating
We are investigating an issue where some customers encounter an intermittent blank page or the error "upstream request timeout" attempting to access the Smartsheet Login page at app.smartsheet.com. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Monitoring9/21/2026, 6:40 PM EDT18mmajor
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