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Incident status
Smartsheet incident
Public incident details from vendor status feeds, with timeline context and related events.
Incident spotlight
Ongoing
Summary
Status: investigating
We're currently investigating reports of login and access failures affecting all users, with the app displaying the error "We're having trouble reaching Smartsheet right now." Our team is actively working on a resolution and will share frequent updates until the issue reaches monitoring status.
Ongoing9/11/2026, 4:50 PM EDT29mcritical
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