Sinch incident

Status: identified Ticket Number: MNOC-65291 Services: SMSx, MM4 Description: Currently, we are observing queues related to MO, MT and DLR traffic within our SMSx/MM4 Few customers may observe a potential delay in delivery for MO, MT and DLR traffic. Our technical teams are actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding. Impact: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification: Potential delay in delivery Report Manager Access: (remove if not applicable) Report Manager Statistics : (remove if not applicable) Incident Start Date & Time (GMT) : September 17, 06:45 UTC If you have any questions, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.