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1 incident ongoing50 total historical
Sinch incidents
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Updated 4 minutes ago
Showing 8 of 30 incidents on Public
Resolved
Sep 4, 2026, 01:05 AM EDT
Status: investigating
We are experiencing a service degradation impacting the Conversation API WhatsApp Message Delivery in the BR region.
Impact: Clients may experience no delivery on WhatsApp
Incident Start Time: 2026-09-03 20:00 UTC
We are actively investigating and will provide further updates as more information becomes available.
Duration: 2h 58mVendor update about 3 hours agoWhatsApp
Incident community checkThis incident
Monitoring
Sep 4, 2026, 03:40 AM EDT
Status: investigating
We are investigating
Duration: 10h 17m +Vendor update 21 minutes agoCampaigns (France 🇫🇷)
Incident community checkThis incident
Resolved
Sep 2, 2026, 11:03 AM EDT
Status: investigating
We are currently experiencing intermittent api request timeouts on the Send fax endpoint. Engineering is engaged and reviewing.
Affected endpoint: fax.api.sinch.com
We appreciate your patience and apologize for any inconvenience.
Duration: 1h 8mVendor update 1 day agoAPI
Incident community checkThis incident
Resolved
Sep 2, 2026, 08:19 AM EDT
Status: investigating
We are writing to inform you that we are experiencing a degradation impacting the bulk messaging service for Engage customers.
Impact: Customers may experience delayed messages via the bulk messaging service.
Incident Start Time: 2026-09-02 09:45 UTC
We are actively investigating and will provide further updates as more information becomes available.
Duration: 1h 30mVendor update 2 days agoWeb Portal
Incident community checkThis incident
Resolved
Sep 2, 2026, 08:10 AM EDT
Status: investigating
We are currently observing delivery issues in Spain
Incident Start Time: 2026-09-02 08:40 UTC
Impact: Delayed MO's/Missing MO's
We will update as soon as we have more information.
If you have any questions, please contact [email protected].
Duration: 1h 49mVendor update 2 days agoSMS - EMEA
Incident community checkThis incident
Resolved
Aug 28, 2026, 05:37 PM EDT
Status: investigating
We are currently observing delivery issues in United Kingdom - Lycamobile
Incident Start Time: 2026-08-28 19:40 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact [email protected].
Duration: 1h 35mVendor update 6 days agoSMS - EMEA
Incident community checkThis incident
Resolved
Aug 29, 2026, 12:31 PM EDT
Status: investigating
We are currently observing delivery issues in Kuwait - Ooredoo
Incident Start Time: 2026-08-28 19:18 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact [email protected].
Duration: 20h 52mVendor update 6 days agoSMS - EMEA
Incident community checkThis incident
Resolved
Sep 1, 2026, 11:56 PM EDT
Status: investigating
We are currently observing delivery issues in Canada - ICE Wireless.
Incident Start Time: 2026-08-20 02:44 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact [email protected].
Duration: 12d 22h 28mVendor update 2 days agoSMS - CA - ShortCode
Incident community checkThis incident
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