%20--%3e%3crect%20x='14'%20y='14'%20width='228'%20height='228'%20rx='24'%20fill='%231e1b4b'%3e%3c/rect%3e%3c!--%20Pins%20(lighter%20violet)%20--%3e%3cg%20fill='%23a78bfa'%3e%3c!--%20top%20&%20bottom%20--%3e%3cg%3e%3crect%20x='36'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='60'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='84'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='108'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='132'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='156'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='180'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='204'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='36'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='60'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='84'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='108'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='132'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='156'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='180'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='204'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3c/g%3e%3c!--%20sides%20--%3e%3cg%3e%3crect%20x='6'%20y='36'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='60'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='84'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='108'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='132'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='156'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='180'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='204'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='36'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='60'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='84'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='108'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='132'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='156'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='180'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='204'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3c/g%3e%3c/g%3e%3c!--%20Inner%20bezel%20--%3e%3crect%20x='26'%20y='26'%20width='204'%20height='204'%20rx='18'%20fill='%238b5cf6'%3e%3c/rect%3e%3c!--%20Gradient%20die%20--%3e%3crect%20x='46'%20y='46'%20width='164'%20height='164'%20rx='16'%20fill='url(%23chipGradient)'%20filter='url(%23innerGlow)'%3e%3c/rect%3e%3c!--%20Subtle%20grid%20--%3e%3cg%20opacity='0.18'%3e%3cpath%20d='M62%2046V210M78%2046V210M94%2046V210M110%2046V210M126%2046V210M142%2046V210M158%2046V210M174%2046V210M190%2046V210'%20stroke='%23ffffff'%20stroke-width='1'%3e%3c/path%3e%3cpath%20d='M46%2062H210M46%2078H210M46%2094H210M46%20110H210M46%20126H210M46%20142H210M46%20158H210M46%20174H210M46%20190H210'%20stroke='%23ffffff'%20stroke-width='1'%3e%3c/path%3e%3c/g%3e%3c!--%20Enlarged%20H%20--%3e%3cg%20fill='%23ffffff'%20transform='translate(66,64)'%3e%3crect%20x='0'%20y='0'%20width='36'%20height='128'%20rx='6'%3e%3c/rect%3e%3crect%20x='84'%20y='0'%20width='36'%20height='128'%20rx='6'%3e%3c/rect%3e%3crect%20x='0'%20y='48'%20width='120'%20height='32'%20rx='6'%3e%3c/rect%3e%3c/g%3e%3c/svg%3e){kind=small}
Incident status
SendGrid incident
Public incident details from vendor status feeds, with timeline context and related events.
Incident spotlight
Ongoing
Summary
Status: investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Ongoing9/10/2026, 9:57 AM EDT1h 25mminor
Loading comments...
Related SendGrid incidents
More recent public incidents for this vendor.
- Console Page Loading Failures from Singapore to Twilio
- Automated Alert: No Customer Impact
- SMS Delivery Failures from a Subset of Twilio Long Codes to AT&T United States
- Provisioning Status Not Being Available for Branded Calling
- Voice Call Failures from a Subset of Twilio Phone Numbers to Verizon United States