%20--%3e%3crect%20x='14'%20y='14'%20width='228'%20height='228'%20rx='24'%20fill='%231e1b4b'%3e%3c/rect%3e%3c!--%20Pins%20(lighter%20violet)%20--%3e%3cg%20fill='%23a78bfa'%3e%3c!--%20top%20&%20bottom%20--%3e%3cg%3e%3crect%20x='36'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='60'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='84'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='108'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='132'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='156'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='180'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='204'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='36'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='60'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='84'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='108'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='132'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='156'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='180'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='204'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3c/g%3e%3c!--%20sides%20--%3e%3cg%3e%3crect%20x='6'%20y='36'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='60'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='84'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='108'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='132'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='156'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='180'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='204'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='36'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='60'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='84'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='108'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='132'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='156'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='180'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='204'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3c/g%3e%3c/g%3e%3c!--%20Inner%20bezel%20--%3e%3crect%20x='26'%20y='26'%20width='204'%20height='204'%20rx='18'%20fill='%238b5cf6'%3e%3c/rect%3e%3c!--%20Gradient%20die%20--%3e%3crect%20x='46'%20y='46'%20width='164'%20height='164'%20rx='16'%20fill='url(%23chipGradient)'%20filter='url(%23innerGlow)'%3e%3c/rect%3e%3c!--%20Subtle%20grid%20--%3e%3cg%20opacity='0.18'%3e%3cpath%20d='M62%2046V210M78%2046V210M94%2046V210M110%2046V210M126%2046V210M142%2046V210M158%2046V210M174%2046V210M190%2046V210'%20stroke='%23ffffff'%20stroke-width='1'%3e%3c/path%3e%3cpath%20d='M46%2062H210M46%2078H210M46%2094H210M46%20110H210M46%20126H210M46%20142H210M46%20158H210M46%20174H210M46%20190H210'%20stroke='%23ffffff'%20stroke-width='1'%3e%3c/path%3e%3c/g%3e%3c!--%20Enlarged%20H%20--%3e%3cg%20fill='%23ffffff'%20transform='translate(66,64)'%3e%3crect%20x='0'%20y='0'%20width='36'%20height='128'%20rx='6'%3e%3c/rect%3e%3crect%20x='84'%20y='0'%20width='36'%20height='128'%20rx='6'%3e%3c/rect%3e%3crect%20x='0'%20y='48'%20width='120'%20height='32'%20rx='6'%3e%3c/rect%3e%3c/g%3e%3c/svg%3e){kind=small}
Incident status
SendGrid incident
Public incident details from vendor status feeds, with timeline context and related events.
Incident spotlight
Ongoing
Summary
Status: identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Ongoing9/2/2026, 7:00 AM EDT1hminor
Loading comments...
Related SendGrid incidents
More recent public incidents for this vendor.
- SMS Delivery Receipt Delays from Twilio to H3G United Kingdom
- SMS Delivery Delays from Twilio to Multiple Networks in Spain
- SMS Delivery Delays From a Subset of Twilio Short Codes to Multiple Networks in United States
- User Authentication Identity SNA Missing Redirects for Three in United Kingdom
- SMS Delivery Failures from Twilio to Telma Madagascar