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Voice Call Failures and Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Hong Kong

Summary

Status: investigating Twilio customers may be experiencing voice call failures and audio quality degradation between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Hong Kong. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Ongoing8/28/2026, 7:33 AM EDT1hminor
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