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US Platform 3: Delay in VM Scan Processing [IM-12768]

Summary

Status: investigating Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the US Platform 3. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI. Further updates will be shared as they become available. The ticket reference for this incident is IM-12768.
7/15/2026, 5:16 PM EDT56mminor
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Related Qualys incidents

More recent public incidents for this vendor.

  • EU Platform 1: Qualys UI Login Issues (IM-12767)
  • EU Platform 2: UI and API Services Impacted Due to OCI Outage (IM-12762)
  • US GOV 1: Total Cloud and Connector modules are Inaccessible (IM-12761)
  • US Platform3: Users may notice delayed data visibility across AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard(IM-12737).
  • US Platform 1: Qualys UI Login Issues(IM-12763)

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