Status: investigating

Status: Investigating

Severity: Degraded

Locations: Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto

Impact:

Investigating - Intermittent Policy Enforcement Issues

We are currently investigating an issue causing intermittent traffic drops for a small subset of customers. This issue specifically impacts security policies referencing full domain names where the customer's NetBIOS name exceeds 15 characters.

Our engineering team is actively working on a fix. We will provide our next update as soon as more details become available.

Workaround:

No work around at this moment.

An incident has been identified. We are actively investigating to restore services.