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Palo Alto

Prisma Access : Prisma Access: New Customer onboarding failures

Summary

Status: investigating

Status: Investigating

Severity: Degraded

Locations: Ashburn, The Dalles

Impact:

Prisma Access Engineering has identified new customer onboarding failure for below locations:

Australia South, Brazil Southeast, Canada Central, Canada East, Colombia Central, France North, France South East, India South Central, Israel Central, Japan Central, Japan South, Mexico Northeast, Saudi Arabia, Saudi Arabia West, South Korea, Sweden, Switzerland, UK, UK West, United Arab Emirates, US East, US Midwest, US West, US West Central.


Currently no workaround exists and teams are actively working on resolution.

Workaround:

NA


An incident has been identified. We are actively investigating to restore services.

6/8/2026, 1:30 PM EDT4d 18h 36mminor
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