Problem Statement: We are investigating a service impacting incident at the SIN1, SIN3 datacenter(s) for the following service(s) Core Services. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

Additional Details: https://support.netskope.com/s/article/Netskope-Service-Performance-Degradation-Intermittent-Connectivity-across-Multiple-Data-Centers---Sep-22nd-2026

Services Affected: Core Services

Data Centers Affected: SIN1, SIN3

Incident Start Time: Sep 22, 15:45 UTC

Status: update

Root Cause: We are investigating a service impacting incident at the SIN1, SIN3 datacenter(s) for the following service(s) Core Services. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.