Problem Statement: We are investigating a service impacting incident at the SJC2 datacenter(s) for the following service(s) Event Logging. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

Additional Details: https://support.netskope.com/s/article/Netskope-Service-Skope-IT-Event-Events-delay---SJC2---October-7th-2026

Services Affected: Event Logging

Data Centers Affected: SJC2

Incident Start Time: Oct 07, 18:38 UTC

Status: monitoring

Note: Monitoring status update detected - continuing to monitor results.

Root Cause: We are investigating a service impacting incident at the SJC2 datacenter(s) for the following service(s) Event Logging. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.