Status: investigating Our engineering team is investigating an issue affecting Managed Database Clusters. Currently, users may encounter delays when creating/scaling/forking and restoring Standard MySQL, Standard PostgreSQL, OpenSearch, Kafka, and Valkey clusters through the Cloud Control Panel or API. We apologize for the inconvenience and will provide further updates as soon as more information is available.

Status: investigating As of 06:39 UTC, our Engineering team is investigating reports of intermittent DNS lookup failures for Managed Database hostnames from Managed Kubernetes, primarily affecting connections from Managed Kubernetes to Managed Database hostnames. At this point, customers in the FRA1 region may experience intermittent connectivity issues. We apologize for the inconvenience and will share an update once we have more information.

Status: investigating Our Engineering team is investigating an issue affecting Droplet resizes using the "Downscale Anytime" option. At this time users may find this option unavailable or unresponsive in the Cloud Control Panel. As a workaround, resizes can be performed via the API while we work to resolve this issue. We apologize for the inconvenience and will share an update once we have more information.

Status: investigating Our Engineering team is currently investigating an issue where Agents are experiencing timeouts while retrieving data from Knowledge Bases. As a result, affected Agents may fail to retrieve data and return the following error: "Failed to retrieve data from Knowledge base(s) - timeout" Please be assured that we are treating this as a high-priority issue and are actively working to mitigate it. We sincerely apologise for any inconvenience this may have caused and appreciate your patience and understanding. If you have any further questions, please create a support ticket so that we can investigate your specific case further.