Status: investigating We are currently aware of an issue affecting Rackspace email services. Users may experience difficulty logging into their email accounts via the webmail portal or third-party email clients, as well as errors when creating new mailboxes. The Rackspace team has identified the root cause and is actively working on a resolution. We are closely monitoring the situation and will provide further updates as new information becomes available. We apologize for any inconvenience caused.

Status: identified We are currently investigating an issue impacting upstream API requests to Vultr. As a result, server management operations involving Vultr instances including launching new servers, cloning existing servers, and executing reboots may time out or fail. Active, running Vultr servers and hosted applications are unaffected and operating normally, as only administrative management actions are impacted. Our team is actively monitoring the upstream response, and we will provide another update as soon as more information becomes available.