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Showing 4 of 4 incidents on Public
Resolved
Oct 10, 2026, 05:34 AM EDT
Status: resolved
We experienced a brief service interruption in the US region due to an AWS platform issue, which resulted in intermittent API failures for some merchants. All services have completely recovered. We apologize for any disruption this may have caused.
Duration: <1mVendor update 9 days agoAPI (US)
Incident community checkThis incident
Resolved
Oct 10, 2026, 05:24 AM EDT
Status: identified
We are investigating a service interruption affecting our API. We will provide updates as we progress.
Duration: 1d 18h 52mVendor update 9 days agoAPI (EU)
Incident community checkThis incident
Resolved
Sep 30, 2026, 06:05 AM EDT
Status: resolved
We experienced a brief service interruption in the EU region between 09:14 UTC and 09:20 UTC that resulted in failed API requests for some merchants. Services have recovered. We apologize for any disruption this may have caused.
Duration: <1mVendor update 19 days agoAPI (EU)
Incident community checkThis incident
Resolved
Sep 29, 2026, 10:35 AM EDT
Status: monitoring
Between 11:58 UTC and 12:08 UTC, we experienced a brief service interruption in the US region that resulted in failed API requests for some merchants. Services have recovered, and we are currently monitoring the systems for continued stability.
Duration: 2hVendor update 20 days agoAPI (US)
Incident community checkThis incident
4 incidents visible (ongoing and monitoring). A free account unlocks resolved history and filters.