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Legal

Refund Policy

Effective date:October 24, 2026Today

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Summary (Plain-English)

New paid subscriptions may qualify for a 30-day satisfaction refund as described below. Cancel anytime in the Stripe customer portal; cancellation stops future renewals but does not automatically refund past charges unless this policy applies.

1. 30-day satisfaction guarantee (new subscriptions)

If you purchase a new Standard, Pro, or Enterprise paid subscription through Huntertech.iofor the first time on your account, you may request a full refund of that initial subscription charge within thirty (30) days of the purchase date if you are not satisfied.

To request a refund under this guarantee, email [email protected] from the email address on your account. Include your account email, the plan purchased, and the approximate purchase date. We will verify eligibility and process approved refunds to the original payment method when possible.

2. What is not covered

  • Renewal charges after the first paid period for the same plan tier on your account;
  • Plans purchased through a separate written enterprise agreement unless that agreement says otherwise;
  • Complimentary, promotional, or VIP access that was not purchased for a fee;
  • A card-network dispute filed instead of a refund request. Contact us first so we can review the charge. We may share the purchase record with the card network. Filing a dispute does not by itself close your account.

3. Cancellation vs. refund

You can cancel a subscription from Subscription settings or the Stripe billing portal linked there. Cancellation stops automatic renewal; you typically retain paid access until the end of the current billing period unless we state otherwise at checkout.

Deleting your account does not by itself trigger a refund. Request refunds under Section 1 before deletion if you want a review while your billing record is still on file.

4. Relationship to Terms of Service

This Refund Policy controls refunds, the 30-day guarantee, and the difference between cancellation and a refund. Our Terms of Service control other subjects. If a statute gives you a refund right this policy does not, that statute controls.

Review our legal documents: Legal hub, Terms of Service, Privacy Policy, Cookie Policy, Disclaimer, API & MCP Terms, Security Policy, Community Guidelines, Enterprise Trust, Data Processing Agreement. Back to home.
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