Community documentation

Hub layout

• Ongoing incidents for watchlist vendors with quick actions into rooms or vendor pages.
• Collaboration entry points when you need peer context during an outage.

Getting started

1. Confirm profile settings if you plan to chat or post visibly.
2. Maintain an accurate watchlist so the hub reflects your vendors.
3. Open a incident card to join a watch room or read vendor status.

During an incident

• Rooms open for active incidents on vendors you follow or incidents you join.
• Chat is peer coordination; verify impact against vendor status and your own telemetry.

Etiquette

• Share signal, not noise: repro steps, regions, products, and timestamps help others.
• Report abuse via in-product reporting; see Community policy for moderation rules.

Joining groups

1. Open Account → Groups to see communities you belong to.
2. Discover public vendor-tagged groups from the groups directory when signed in.
3. Participate in threads during incidents relevant to that vendor community.

What appears

• Comments and group posts from people and communities you follow.
• Useful to catch up after time away without opening every group separately.

Tabs and relationships

• Following and followers for public peer graphs.
• Connections unlock direct messages when both sides accept.
• Blocked members suppress interaction across community surfaces.

Growing your network

1. Visit member profiles from watch rooms or groups.
2. Send connection requests to peers you collaborate with during incidents.
3. Manage pending requests from the Network tabs.

Direct messages

• Private conversations between connections.
• Unread badge on Account → Messages and the community rail item.

Scope

• Applies to watch room chat, direct messages, and related community features.
• Covers harassment, spam, credential sharing, and other unsafe behavior.

Reporting

1. Use in-product report actions on messages or profiles.
2. Moderation may remove content or restrict accounts that violate policy.