Zscaler incident

Update - Sat, 10 Oct 2026 18:02:06 UTC

Zscaler continues to investigate an issue affecting data updates in Risk360. Affected customers may see outdated data and inaccurate risk scores, including scores higher than expected. No traffic impact has been observed. Customers should avoid making decisions based on affected Risk360 risk reports until data accuracy is confirmed. Zscaler teams are investigating the cause and evaluating corrective actions. Further updates will follow as the investigation progresses.