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Mexico City I and Mexico City II - Data Center Issue

Summary

Update - Wed, 19 Aug 2026 23:20:29 UTC

Zscaler has identified degradation on an external network path and is actively working with the relevant provider to address the issue. Customers currently experiencing service impact may fail over to their secondary data center or another configured alternate data center, as appropriate. We will provide further updates as additional information becomes available.

Ongoingimpact may fail over to their secondary data center or another configured alternate data center8/19/2026, 6:54 PM EDT2h 2m +
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