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Intermittent Login Failures for claude.ai

Summary

Update - Mon, 10 Aug 2026 16:39:38 UTC

We have identified the root cause of the issue and are currently assessing mitigation options and next steps.

Update - Mon, 10 Aug 2026 17:20:15 UTC

We have identified the issue as a software-related regression affecting login access to claude.ai in certain environments. Our engineering team is actively working on a permanent fix, and interim mitigation measures remain in place while that work is underway. We are coordinating across teams and will provide further updates as we have more information on the fix timeline and deployment plan.

Ongoing8/10/2026, 12:11 PM EDT4h 37m +
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