Zscaler is investigating reports of an issue with its zscalerten.net (FedRAMP High) Cloud. Affected customer may have missing ZCC flow logs for direct (Zscaler-bypassed) traffic in Web Insight. Customer data and network traffic is unaffected.
We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your
Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.