SendGrid: Flex Agent Copilot Note Generation (Oct 29, 2026)

Name: SendGrid: Flex Agent Copilot Note Generation Issues
Start: 2026-10-29T03:50:10.000Z
End: 2026-10-29T05:20:21.000Z

Status: investigating We are investigating an issue affecting Flex Agent Copilot, where auto-generation of notes is currently failing for a subset of custome...