%20--%3e%3crect%20x='14'%20y='14'%20width='228'%20height='228'%20rx='24'%20fill='%231e1b4b'%3e%3c/rect%3e%3c!--%20Pins%20(lighter%20violet)%20--%3e%3cg%20fill='%23a78bfa'%3e%3c!--%20top%20&%20bottom%20--%3e%3cg%3e%3crect%20x='36'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='60'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='84'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='108'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='132'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='156'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='180'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='204'%20y='6'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='36'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='60'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='84'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='108'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='132'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='156'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='180'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3crect%20x='204'%20y='234'%20width='12'%20height='16'%20rx='3'%3e%3c/rect%3e%3c/g%3e%3c!--%20sides%20--%3e%3cg%3e%3crect%20x='6'%20y='36'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='60'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='84'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='108'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='132'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='156'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='180'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='6'%20y='204'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='36'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='60'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='84'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='108'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='132'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='156'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='180'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3crect%20x='234'%20y='204'%20width='16'%20height='12'%20rx='3'%3e%3c/rect%3e%3c/g%3e%3c/g%3e%3c!--%20Inner%20bezel%20--%3e%3crect%20x='26'%20y='26'%20width='204'%20height='204'%20rx='18'%20fill='%238b5cf6'%3e%3c/rect%3e%3c!--%20Gradient%20die%20--%3e%3crect%20x='46'%20y='46'%20width='164'%20height='164'%20rx='16'%20fill='url(%23chipGradient)'%20filter='url(%23innerGlow)'%3e%3c/rect%3e%3c!--%20Subtle%20grid%20--%3e%3cg%20opacity='0.18'%3e%3cpath%20d='M62%2046V210M78%2046V210M94%2046V210M110%2046V210M126%2046V210M142%2046V210M158%2046V210M174%2046V210M190%2046V210'%20stroke='%23ffffff'%20stroke-width='1'%3e%3c/path%3e%3cpath%20d='M46%2062H210M46%2078H210M46%2094H210M46%20110H210M46%20126H210M46%20142H210M46%20158H210M46%20174H210M46%20190H210'%20stroke='%23ffffff'%20stroke-width='1'%3e%3c/path%3e%3c/g%3e%3c!--%20Enlarged%20H%20--%3e%3cg%20fill='%23ffffff'%20transform='translate(66,64)'%3e%3crect%20x='0'%20y='0'%20width='36'%20height='128'%20rx='6'%3e%3c/rect%3e%3crect%20x='84'%20y='0'%20width='36'%20height='128'%20rx='6'%3e%3c/rect%3e%3crect%20x='0'%20y='48'%20width='120'%20height='32'%20rx='6'%3e%3c/rect%3e%3c/g%3e%3c/svg%3e){kind=small}
Incident status
SendGrid incident
Public incident details from vendor status feeds, with timeline context and related events.
Incident spotlight
Ongoing
Summary
Status: investigating
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Ongoing9/23/2026, 8:15 AM EDT1h 16mminor
Loading comments...
Related SendGrid incidents
More recent public incidents for this vendor.
- SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden
- Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan
- SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
- Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data
- Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console