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Incident status
Heap incident
Public incident details from vendor status feeds, with timeline context and related events.
Incident spotlight
Ongoing
Summary
Status: identified
Salesforce data isn't syncing into Heap, and new connections or reconnections are failing. We've identified the root cause and are working on a fix. Please don't try to reconnect until we post an update.
Thank you for your patience!
Ongoing10/2/2026, 5:57 PM EDT8mmajor
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