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Secure Infrastructure Access (SIA) RDP-Protocol for On-Prem Connection Issue

Summary

Status: identified Our engineering team has identified the root cause. The issue is limited to the following two specific scenarios in SIA-RDP only: 1. Numeric FQDN components - A user attempts to connect to a machine using a Fully Qualified Domain Name (FQDN) where the subdomain םר the domain contain numeric characters. 2. IP-only connection with a conflicting cloud-discovered target - A user attempts to connect using an IP address only (without a network name), while a machine that was discovered and onboarded to SIA via Connect cloud environments (through a cloud provider integration) resolves to the same IP address. Other connection scenarios are unaffected. Our team is actively working on a fix. We will provide a further update within 90 minutes, or sooner if new information becomes available.
Ongoing8/26/2026, 3:39 PM EDT2h 4mmajor
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