Summary
Our Engineering team has applied a fix and is closely monitoring the recovery.
The processing delay, which reached approximately 9 hours, has started to gradually decrease.
We are continuing to monitor the system to ensure the backlog is processed and service returns to normal operating levels.
We will provide a further update once the processing delay has fully recovered.
If you have any further questions, please contact our Support team.
We appreciate your patience and apologize for any related inconvenience.
[Ref: INCIDNT-10061]