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Incident status
Box incident
Public incident details from vendor status feeds, with timeline context and related events.
Incident spotlight
Monitoring
Summary
Status: investigating
Our team is investigating an issue affecting enterprise event data. Admins may see missing or outdated information in event-based reports and Insights in the Admin Console, as well as in results from the Enterprise Events API. Box AI users may also see inaccurate AI unit usage. We will provide additional information as it becomes available.
Monitoring10/7/2026, 11:38 PM EDT1h 50mmajor
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