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Abnormal Security incident

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Abnormal Security

Degraded SOAR API functionality for US customers

Summary

Between approximately May 2, 2026, and May 4, 2026 at 18:45 UTC, Abnormal experienced a service disruption affecting Security Orchestration, Automation and Response (SOAR) API functionality, Portal data retrieval, and Threat Log display for US customers. During this time, customers utilizing SOAR API integrations may have experienced errors when attempting to query messages, attachments, and threat data. The Abnormal engineering team has deployed a fix and confirmed that SOAR API is functioning as expected. All affected services have been restored to normal operation. If you experience any further issues, please reach out to the Abnormal support team at [email protected].
Ongoingdisruption affecting Security Orchestration5/4/2026, 2:58 PM EDT<1mminor
View at Abnormal Security

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