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Abnormal Security incident

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Abnormal Security

Inbound Email Security Detection and Remediation Disruption

Summary

Starting at 17:45 UTC on June 2, 2026, Abnormal experienced a service disruption affecting email detection and remediation for Inbound Email Security customers in the EU region. Additionally, between 18:00 UTC and 19:00 UTC, US customers experienced degraded AI Security Mailbox functionality. As of 19:20 UTC, all services have been restored and live traffic is processing normally across both regions. Abnormal is continuing to work through retry queues to reprocess any emails from the impacted window. If you experience any further issues, please reach out to our support team at [email protected].
Ongoingdisruption affecting email detection and remediation for Inbound Email Security customers in the EU region6/2/2026, 2:43 PM EDT<1mminor
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