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Network tools

Microsoft Teams Network Check

Monitor connectivity and performance from our servers to Microsoft Teams relay servers. Latency, jitter, and packet loss use STUN against Teams relay endpoints.

Microsoft Teams performance guidelines

Reference thresholds for real-time media quality.

Microsoft recommends the following network performance thresholds for optimal Teams experience:

Latency (RTT)

Excellent:< 100ms
Good:100-200ms
Acceptable:200-300ms
Poor:> 300ms

Round-trip time. One-way latency should be < 50ms for excellent quality.

Jitter

Excellent:< 15ms
Good:15-20ms
Acceptable:20-30ms
Poor:> 30ms

Packet inter-arrival variation. > 30ms is problematic for real-time media.

Packet Loss

Excellent:< 0.1%
Good:0.1-0.5%
Acceptable:0.5-1.0%
Poor:> 1.0%

Average packet loss. Burst loss should be < 10% during any 200ms interval.

Note: For optimal real-time media quality, Microsoft recommends latency < 100ms, jitter < 15ms, and packet loss < 0.1%. Network performance above these thresholds may result in audio/video quality degradation, dropped calls, or connection issues.