Microsoft Teams Network Check
Monitor connectivity and performance from our servers to Microsoft Teams relay servers. Latency, jitter, and packet loss use STUN against Teams relay endpoints.
Microsoft Teams performance guidelines
Reference thresholds for real-time media quality.
Microsoft recommends the following network performance thresholds for optimal Teams experience:
Latency (RTT)
Round-trip time. One-way latency should be < 50ms for excellent quality.
Jitter
Packet inter-arrival variation. > 30ms is problematic for real-time media.
Packet Loss
Average packet loss. Burst loss should be < 10% during any 200ms interval.
Note: For optimal real-time media quality, Microsoft recommends latency < 100ms, jitter < 15ms, and packet loss < 0.1%. Network performance above these thresholds may result in audio/video quality degradation, dropped calls, or connection issues.