Privacy Policy

We collect and process certain types of information to provide you with the best possible service experience. This includes:

• Account information (email address, encrypted password, authentication details)
• Profile information (display name, profile picture, professional bio, preferences)
• Usage analytics (interaction patterns, feature usage, time spent on platform)
• Technical data (browser type, IP address, device specifications, timezone)
• Communication data (support tickets, feedback, survey responses)
• Security information (login attempts, device fingerprints, security preferences)

We only collect data that serves a specific, legitimate purpose in improving your experience or maintaining platform security.

Your information helps us deliver and improve our services in several ways:

• Service Delivery: Personalizing your experience, processing requests, and maintaining your account
• Platform Enhancement: Analyzing usage patterns to improve features and user experience
• Communication: Sending essential updates, security alerts, and support responses
• Security: Protecting against unauthorized access, fraud prevention, and platform abuse
• Analytics: Understanding user behavior to optimize performance and functionality
• Legal Compliance: Meeting regulatory requirements and maintaining proper records

Every use of your data is carefully considered and aligned with our commitment to user privacy and service quality.

We maintain strict controls over your information and share it only under specific circumstances:

• With Your Express Consent: When you explicitly authorize sharing with third parties
• Legal Requirements: When required by law, court order, or governmental regulation
• Service Providers: With trusted partners who help operate our platform (all bound by strict data protection agreements)
• Security Purposes: To protect against fraud, abuse, or security threats
• Business Operations: In connection with corporate transactions, always subject to confidentiality agreements

We never sell, rent, or trade your personal information for marketing purposes.

You have comprehensive rights over your personal data, including:

• Access Rights: Request a copy of all personal data we hold about you
• Data Portability: Receive your data in a structured, commonly used format
• Correction Rights: Update or rectify any inaccurate information
• Deletion Rights: Request complete removal of your data ("right to be forgotten")
• Processing Restrictions: Limit how we use your information
• Communication Preferences: Control what notifications you receive
• Consent Withdrawal: Opt-out of non-essential data processing

We strive to fulfill all data-related requests within 30 days of receipt.

We implement comprehensive security measures to protect your information:

• Data Encryption: Industry-standard TLS/SSL encryption for data in transit and AES-256 for data at rest
• Access Control: Role-based access control (RBAC) with principle of least privilege
• Authentication: Multi-factor authentication options and secure password policies
• Monitoring: 24/7 system monitoring for suspicious activities and potential breaches
• Regular Audits: Third-party security assessments and penetration testing
• Employee Training: Comprehensive data protection and security awareness programs
• Incident Response: Documented procedures for security incidents with prompt notification protocols

Our security measures are regularly reviewed and updated to address emerging threats.