{"success":true,"homev2":true,"incidentsFeedError":false,"ongoing":[{"id":"https://lmstatus.catchpoint.com/incidents/4cp8tmf9g8t0","title":"Last Mile node LM - Pondicherry, IN - BSNL offline","description":"<p><small>May <var data-var='date'>13</var>, <var data-var='time'>06:22</var> UTC</small><br><strong>Investigating</strong> - Catchpoint Last Mile node LM - Pondicherry, IN - BSNL will not run tests due to an issue at Last Mile site.<br />We will update the status as soon as there is additional information available.</p>","pubDate":"Wed, 13 May 2026 06:22:55 +0000","link":"https://lmstatus.catchpoint.com/incidents/4cp8tmf9g8t0","status":"investigating","impact":"minor","isResolved":false,"created_at":"2026-05-13T06:22:00.000Z","resolved_at":null,"startTime":"2026-05-13T06:22:00.000Z","endTime":null,"updatedAt":"2026-05-13T06:22:00.000Z","location":"Pondicherry","country":"IN","provider":"BSNL offline","nodeType":"last-mile","vendor":"Catchpoint","vendorId":"catchpoint","_parsedIsResolved":false,"_parsedStartTime":"2026-05-13T06:22:00.000Z","_parsedEndTime":null},{"id":"01KRFW9T8H022T1END202F1ZY8","title":"Self hosted Teraform agent startup failures affecting Terraform Runs after version upgrades","description":"Status: investigating\n\n","pubDate":"2026-05-13T05:17:38Z","link":"https://status.hashicorp.com//incidents/01KRFW9T8H022T1END202F1ZY8","status":"investigating","impact":"minor","isResolved":false,"created_at":"2026-05-13T05:17:38Z","resolved_at":null,"started_at":null,"startTime":"2026-05-13T05:17:38Z","endTime":null,"updatedAt":"2026-05-13T05:17:38Z","incidentUpdates":[],"affectedComponents":[],"guid":"01KRFW9T8H022T1END202F1ZY8","originalData":{"id":"01KRFW9T8H022T1END202F1ZY8","name":"Self hosted Teraform agent startup failures affecting Terraform Runs after version upgrades","status":"investigating","created_at":"2026-05-13T05:17:38Z","updated_at":"2026-05-13T05:17:38Z","impact":"minor","page_id":"01K7FBWXHZPP52EWA3EGJ2SNVA","incident_updates":"[Circular Reference]"},"source":"api","vendor":"HashiCorp","vendorId":"hashicorp","_parsedIsResolved":false,"_parsedStartTime":"2026-05-13T05:17:38.000Z","_parsedEndTime":null},{"id":1552,"title":"EKM customers experiencing issues with channel loading and message delivery","description":"<p>We’re investigating this issue:</p><ul><li>Current status and actions being taken: We’re seeing renewed, elevated error rates and latency affecting customers using Enterprise Key Management (EKM). Affected customers may experience issues sending messages and loading some channels. Our team is actively investigating this issue.</li><li>Estimated time to resolution: No ETA at this time.</li><li>Scope: This isn't affecting any specific region, but a percentage of Enterprise Key Management customers may experience impact globally.</li><li>Current impact to end users: Customers using Enterprise Key Management (EKM) may experience issues sending messages and loading some channels.</li><li>Known workarounds: No known workarounds at this time.</li></ul><p><br><br></p><p>We'll continue to provide updates every 30 minutes until the impact is resolved for all users.</p><p><br></p>","pubDate":"2026-05-11T07:09:17-07:00","link":"https://slack-status.com/2026-05/7bf214215641755c","status":"active","impact":"major","isResolved":false,"created_at":"2026-05-11T07:09:17-07:00","resolved_at":null,"startTime":"2026-05-11T07:09:17-07:00","endTime":null,"updatedAt":"2026-05-11T07:09:17-07:00","servicesAffected":["Connectivity","Messaging","Files","Apps/Integrations/APIs"],"incidentType":"incident","guid":1552,"originalData":{"id":1552,"title":"EKM customers experiencing issues with channel loading and message delivery","type":"incident","status":"active","url":"https://slack-status.com/2026-05/7bf214215641755c","date_created":"2026-05-11T07:09:17-07:00","date_updated":"2026-05-11T07:09:17-07:00","notes":[{"body":"<p>We’re investigating this issue:</p><ul><li>Current status and actions being taken: We’re seeing renewed, elevated error rates and latency affecting customers using Enterprise Key Management (EKM). Affected customers may experience issues sending messages and loading some channels. Our team is actively investigating this issue.</li><li>Estimated time to resolution: No ETA at this time.</li><li>Scope: This isn't affecting any specific region, but a percentage of Enterprise Key Management customers may experience impact globally.</li><li>Current impact to end users: Customers using Enterprise Key Management (EKM) may experience issues sending messages and loading some channels.</li><li>Known workarounds: No known workarounds at this time.</li></ul><p><br><br></p><p>We'll continue to provide updates every 30 minutes until the impact is resolved for all users.</p><p><br></p>","date_created":"2026-05-11T07:09:17-07:00"}],"services":["Connectivity","Messaging","Files","Apps/Integrations/APIs"]},"vendor":"Slack","vendorId":"slack","_parsedIsResolved":false,"_parsedStartTime":"2026-05-11T14:09:17.000Z","_parsedEndTime":null},{"id":"https://lmstatus.catchpoint.com/incidents/h6xqrnryhnd9","title":"Last Mile node LM - Suwanee, US - AT&T offline","description":"<p><small>May <var data-var='date'> 7</var>, <var data-var='time'>15:44</var> UTC</small><br><strong>Investigating</strong> - Catchpoint Last Mile node LM - Suwanee, US - AT&T will not run tests due to an issue at Last Mile site.<br />We will update the status as soon as there is additional information available.</p>","pubDate":"Thu, 07 May 2026 15:44:54 +0000","link":"https://lmstatus.catchpoint.com/incidents/h6xqrnryhnd9","status":"investigating","impact":"minor","isResolved":false,"created_at":"2026-05-07T15:44:00.000Z","resolved_at":null,"startTime":"2026-05-07T15:44:00.000Z","endTime":null,"updatedAt":"2026-05-07T15:44:00.000Z","location":"Suwanee","country":"US","provider":"AT&T offline","nodeType":"last-mile","vendor":"Catchpoint","vendorId":"catchpoint","_parsedIsResolved":false,"_parsedStartTime":"2026-05-07T15:44:00.000Z","_parsedEndTime":null},{"id":"m7jz2krxnp4s","title":"AI Assistant First-Time Access Failures for EU Administrators","description":"Status: investigating\n\nWe are investigating an issue causing failures when administrators located in the EU attempt to access the AI Assistant for the first time. Any administrators who have used the Assistant before should still be able to at this time\n\nComponents Impacted: DUO3, DUO38, DUO47, DUO48, DUO 57, DUO70 : AI assistance","pubDate":"2026-05-07T09:57:43.573-04:00","link":"https://stspg.io/86thp1mg9sdk","status":"investigating","impact":"minor","isResolved":false,"created_at":"2026-05-07T09:57:43.000-04:00","resolved_at":null,"started_at":"2026-05-07T09:57:43.000-04:00","startTime":"2026-05-07T09:57:43.000-04:00","endTime":null,"updatedAt":"2026-05-07T09:59:41.006-04:00","incidentUpdates":[],"affectedComponents":[{"id":"61fkmrtjcj4d","name":"AI Assistant","status":"degraded_performance","created_at":"2026-04-02T17:10:41.582-04:00","updated_at":"2026-05-07T09:57:43.610-04:00","position":9,"description":"Cisco AI Assistant in the Duo Admin Panel","showcase":false,"start_date":"2026-04-01","group_id":"bbchbcmbbbcb","page_id":"qrxf5mzbrsxw","group":false,"only_show_if_degraded":false},{"id":"9lj1fc4kt4n5","name":"AI Assistant","status":"degraded_performance","created_at":"2026-04-02T17:14:07.711-04:00","updated_at":"2026-05-07T09:57:43.630-04:00","position":9,"description":"Cisco AI Assistant in the Duo Admin Panel","showcase":false,"start_date":"2026-04-02","group_id":"zx3zqyn4tkn2","page_id":"qrxf5mzbrsxw","group":false,"only_show_if_degraded":false}],"guid":"m7jz2krxnp4s","originalData":{"id":"m7jz2krxnp4s","name":"AI Assistant First-Time Access Failures for EU Administrators","status":"investigating","created_at":"2026-05-07T09:57:43.573-04:00","updated_at":"2026-05-07T09:59:41.006-04:00","monitoring_at":null,"resolved_at":null,"impact":"minor","shortlink":"https://stspg.io/86thp1mg9sdk","started_at":"2026-05-07T09:57:43.000-04:00","page_id":"qrxf5mzbrsxw","incident_updates":"[Circular Reference]","components":"[Circular Reference]","reminder_intervals":null},"source":"api","vendor":"Duo Security","vendorId":"duo","_parsedIsResolved":false,"_parsedStartTime":"2026-05-07T13:57:43.000Z","_parsedEndTime":null},{"id":"6bkk045k741z","title":"Disruption with some GitHub services","description":"Status: investigating\n\nWe are investigating reports of degraded performance for Actions","pubDate":"2026-04-27T16:27:46.891Z","link":"https://stspg.io/h7txc6clqnkb","status":"investigating","impact":"minor","isResolved":false,"created_at":"2026-04-27T16:27:46.882Z","resolved_at":null,"started_at":"2026-04-27T16:27:46.882Z","startTime":"2026-04-27T16:27:46.882Z","endTime":null,"updatedAt":"2026-04-27T16:27:46.971Z","incidentUpdates":[],"affectedComponents":[{"id":"br0l2tvcx85d","name":"Actions","status":"degraded_performance","created_at":"2019-11-13T18:02:19.432Z","updated_at":"2026-04-27T16:27:46.931Z","position":7,"description":"Workflows, Compute and Orchestration for GitHub Actions","showcase":true,"start_date":null,"group_id":null,"page_id":"kctbh9vrtdwd","group":false,"only_show_if_degraded":false}],"guid":"6bkk045k741z","originalData":{"id":"6bkk045k741z","name":"Disruption with some GitHub services","status":"investigating","created_at":"2026-04-27T16:27:46.891Z","updated_at":"2026-04-27T16:27:46.971Z","monitoring_at":null,"resolved_at":null,"impact":"minor","shortlink":"https://stspg.io/h7txc6clqnkb","started_at":"2026-04-27T16:27:46.882Z","page_id":"kctbh9vrtdwd","incident_updates":"[Circular Reference]","components":"[Circular Reference]","reminder_intervals":null},"source":"api","vendor":"GitHub","vendorId":"github","_parsedIsResolved":false,"_parsedStartTime":"2026-04-27T16:27:46.882Z","_parsedEndTime":null},{"id":"https://status.twilio.com/incidents/0282chm14413","title":"Intermittent SMPP Connectivity in IE1 Region","description":"<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>03:09</var> PDT</small><br><strong>Update</strong> - We are investigating reports of intermittent TCP connectivity issues affecting inbound and outbound SMPP connections within our IE1 region. This issue is currently impacting a subset of customers utilizing SMPP for messaging traffic through this specific gateway. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>02:09</var> PDT</small><br><strong>Update</strong> - We are investigating reports of intermittent TCP connectivity issues affecting inbound and outbound SMPP connections within our IE1 region. This issue is currently impacting a subset of customers utilizing SMPP for messaging traffic through this specific gateway. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>01:58</var> PDT</small><br><strong>Investigating</strong> - Our monitoring systems have detected a potential issue with Programmable Messaging. Our engineers have been alerted and are investigating. We will provide an update when we have more details.</p>","pubDate":"Fri, 27 Mar 2026 03:09:20 -0700","link":"https://status.twilio.com/incidents/0282chm14413","status":"in_progress","impact":"major","isResolved":false,"created_at":"Fri, 27 Mar 2026 03:09:20 -0700","resolved_at":null,"startTime":"Fri, 27 Mar 2026 03:09:20 -0700","endTime":null,"updatedAt":"Fri, 27 Mar 2026 03:09:20 -0700","vendor":"Twilio","vendorId":"twilio","_parsedIsResolved":false,"_parsedStartTime":"2026-03-27T10:09:20.000Z","_parsedEndTime":null},{"id":"https://status.twilio.com/incidents/t993dc7jh44w","title":"User Authentication Identity API Errors for XL Axiata in Indonesia","description":"<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>16:12</var> PDT</small><br><strong>Investigating</strong> - Twilio customers may be experiencing User Authentication Identity API errors for XL Axiata in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.</p>","pubDate":"Wed, 11 Mar 2026 16:12:18 -0700","link":"https://status.twilio.com/incidents/t993dc7jh44w","status":"investigating","impact":"minor","isResolved":false,"created_at":"Wed, 11 Mar 2026 16:12:18 -0700","resolved_at":null,"startTime":"Wed, 11 Mar 2026 16:12:18 -0700","endTime":null,"updatedAt":"Wed, 11 Mar 2026 16:12:18 -0700","vendor":"Twilio","vendorId":"twilio","_parsedIsResolved":false,"_parsedStartTime":"2026-03-11T23:12:18.000Z","_parsedEndTime":null}],"monitoring":[{"id":"01KRFQM06XNZGJ85EF6WSCZ59J","title":"Facebook Lead Ads Error: \"Unsuported get request. Object with ID \"...\" does not exist, cannot be loaded due to missing permissions or does not support this operation\"","description":"Status: investigating\n\n","pubDate":"2026-05-13T03:55:49Z","link":"https://status.zapier.com//incidents/01KRFQM06XNZGJ85EF6WSCZ59J","status":"identified","impact":"none","isResolved":false,"created_at":"2026-05-13T03:55:49Z","resolved_at":null,"started_at":null,"startTime":"2026-05-13T03:55:49Z","endTime":null,"updatedAt":"2026-05-13T07:48:14Z","incidentUpdates":[],"affectedComponents":[],"guid":"01KRFQM06XNZGJ85EF6WSCZ59J","originalData":{"id":"01KRFQM06XNZGJ85EF6WSCZ59J","name":"Facebook Lead Ads Error: \"Unsuported get request. Object with ID \"...\" does not exist, cannot be loaded due to missing permissions or does not support this operation\"","status":"identified","created_at":"2026-05-13T03:55:49Z","updated_at":"2026-05-13T07:48:14Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":"[Circular Reference]"},"source":"api","vendor":"Zapier","vendorId":"zapier","_parsedIsResolved":false,"_parsedStartTime":"2026-05-13T03:55:49.000Z","_parsedEndTime":null},{"id":"78xw6l1k6s63","title":"Service Degradation Affecting a Subset of Users in Web Mail and Calendar","description":"Status: investigating\n\nWe are currently investigating a service degradation with a subset of users in Web Mail and Calendar.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","pubDate":"2026-05-12T16:01:48.966-07:00","link":"https://stspg.io/01qch6vznn5s","status":"identified","impact":"minor","isResolved":false,"created_at":"2026-05-12T16:01:48.952-07:00","resolved_at":null,"started_at":"2026-05-12T16:01:48.952-07:00","startTime":"2026-05-12T16:01:48.952-07:00","endTime":null,"updatedAt":"2026-05-13T02:18:49.824-07:00","incidentUpdates":[],"affectedComponents":[{"id":"hybzp260h3n2","name":"Calendar","status":"operational","created_at":"2023-03-23T09:35:24.809-07:00","updated_at":"2026-05-12T22:02:55.508-07:00","position":1,"description":null,"showcase":false,"start_date":"2023-03-23","group_id":"thrn29k311lc","page_id":"14qjgk812kgk","group":false,"only_show_if_degraded":false},{"id":"03szj78zknyt","name":"Mail","status":"degraded_performance","created_at":"2023-03-23T09:35:58.650-07:00","updated_at":"2026-05-12T16:01:49.042-07:00","position":2,"description":null,"showcase":false,"start_date":"2023-03-23","group_id":"thrn29k311lc","page_id":"14qjgk812kgk","group":false,"only_show_if_degraded":false}],"guid":"78xw6l1k6s63","originalData":{"id":"78xw6l1k6s63","name":"Service Degradation Affecting a Subset of Users in Web Mail and Calendar","status":"identified","created_at":"2026-05-12T16:01:48.966-07:00","updated_at":"2026-05-13T02:18:49.824-07:00","monitoring_at":null,"resolved_at":null,"impact":"minor","shortlink":"https://stspg.io/01qch6vznn5s","started_at":"2026-05-12T16:01:48.952-07:00","page_id":"14qjgk812kgk","incident_updates":"[Circular Reference]","components":"[Circular Reference]","reminder_intervals":null},"source":"api","vendor":"Zoom","vendorId":"zoomus","_parsedIsResolved":false,"_parsedStartTime":"2026-05-12T23:01:48.952Z","_parsedEndTime":null},{"title":"Plano PoP - Network Disruption","description":"<p><small>May <var data-var='date'>13</var>, <var data-var='time'>10:12</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>06:15</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>03:50</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>03:37</var> UTC</small><br><strong>Update</strong> - The team continues to investigate the issue. Work is ongoing to identify the root cause and restore the service. We will provide further updates as soon as more information becomes available.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>19:16</var> UTC</small><br><strong>Investigating</strong> - A network issue has been identified at Plano PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs. <br /><br />If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #490164.</p>","pubDate":"Wed, 13 May 2026 10:12:28 +0000","link":"https://status.fortisase.com/incidents/5lf6fp976ghy","guid":"https://status.fortisase.com/incidents/5lf6fp976ghy","feedType":"incidents","feedCategory":"incidents","feedProduct":"Unknown","feedYear":null,"feedUrl":"https://status.fortisase.com/history.rss","firstSeen":"2026-05-12T19:18:00.602Z","lastUpdated":"2026-05-13T10:13:00.547Z","vendor":"Fortinet","isResolved":false,"status":"unknown","startTime":"2026-05-12T19:16:00.000Z","started_at":"2026-05-12T19:16:00.000Z","resolved_at":null,"resolvedAt":null,"vendorId":"fortinet","_parsedIsResolved":false,"_parsedStartTime":"2026-05-12T19:16:00.000Z","_parsedEndTime":null},{"id":"dh4dl4z1jxp0","title":"Prisma Cloud [App3] - Intermittent login failures","description":"Status: investigating\n\nWe are currently investigating this issue.","pubDate":"2026-05-12T18:53:08.237Z","link":"https://stspg.io/2x6qp22nh176","status":"monitoring","impact":"minor","isResolved":false,"created_at":"2026-05-12T18:53:08.237Z","resolved_at":null,"startTime":"2026-05-12T18:53:08.237Z","endTime":null,"updatedAt":"2026-05-12T18:53:08.237Z","affectedComponents":["Americas - US - app3.prismacloud.io"],"incidentUpdates":[{"id":"3phqgpk0lcvh","status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","incident_id":"dh4dl4z1jxp0","created_at":"2026-05-12T19:09:13.829Z","updated_at":"2026-05-12T19:09:13.829Z","display_at":"2026-05-12T19:09:13.829Z","affected_components":[{"code":"6mb2hg5dvyf5","name":"Prisma Cloud - Americas - US - app3.prismacloud.io","old_status":"degraded_performance","new_status":"operational"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"21dp3jk7n6nw","status":"investigating","body":"We are currently investigating this issue.","incident_id":"dh4dl4z1jxp0","created_at":"2026-05-12T18:53:08.237Z","updated_at":"2026-05-12T18:53:08.237Z","display_at":"2026-05-12T18:53:08.237Z","affected_components":[{"code":"6mb2hg5dvyf5","name":"Prisma Cloud - Americas - US - app3.prismacloud.io","old_status":"operational","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"guid":"dh4dl4z1jxp0","_source":"api-v2","vendor":"Palo Alto","vendorId":"paloalto","_parsedIsResolved":false,"_parsedStartTime":"2026-05-12T18:53:08.237Z","_parsedEndTime":null},{"title":"Duplicate User Activity Logs Observed in SIEM LSS","link":"https://trust.zscaler.com/posts/29501","description":"<div class=\"update-list update-2\"><p class=\"zs-update\">Update - <span class=\"report-time\">Tue, 12 May 2026 19:28:21 UTC</span></p><p>Zscaler continues to investigate the issue and work toward identifying appropriate mitigation steps. Additional updates will be provided as more information becomes available.</p></div><div class=\"update-list update-2\"><p class=\"zs-update\">Update - <span class=\"report-time\">Tue, 12 May 2026 20:18:16 UTC</span></p><p>Zscaler has identified the cause of the issue and is actively developing and validating a mitigation fix. Multiple validation steps are being performed to ensure service stability and effectiveness prior to deployment. Additional updates will be provided as progress continues.</p></div><div class=\"update-list update-3\"><p class=\"zs-update\">Update - <span class=\"report-time\">Wed, 13 May 2026 08:15:19 UTC</span></p><p>Zscaler is continuing to perform rigorous validation and testing of the identified mitigation fix. These comprehensive validation steps are being conducted to ensure service stability and effectiveness across all environments prior to deployment. We will provide a further update once the fix is ready for rollout.</p></div>","pubDate":"Tue, 12 May 2026 18:29:30 GMT","guid":"29501 at https://trust.zscaler.com","id":"29501","clouds":["private.zscaler.com","zpatwo.net"],"updates":[{"time":"Tue, 12 May 2026 19:28:21 UTC","update":"Zscaler continues to investigate the issue and work toward identifying appropriate mitigation steps. Additional updates will be provided as more information becomes available.","status":"In-Progress"},{"time":"Tue, 12 May 2026 20:18:16 UTC","update":"Zscaler has identified the cause of the issue and is actively developing and validating a mitigation fix. Multiple validation steps are being performed to ensure service stability and effectiveness prior to deployment. Additional updates will be provided as progress continues.","status":"In-Progress"},{"time":"Wed, 13 May 2026 08:15:19 UTC","update":"Zscaler is continuing to perform rigorous validation and testing of the identified mitigation fix. These comprehensive validation steps are being conducted to ensure service stability and effectiveness across all environments prior to deployment. We will provide a further update once the fix is ready for rollout.","status":"In-Progress"}],"latest_update":[{"time":"Wed, 13 May 2026 08:15:19 UTC","update":"Zscaler is continuing to perform rigorous validation and testing of the identified mitigation fix. These comprehensive validation steps are being conducted to ensure service stability and effectiveness across all environments prior to deployment. We will provide a further update once the fix is ready for rollout.","status":"In-Progress"}],"root_cause":"","startTime":"Tue, 12 May 2026 16:00:22 GMT","endTime":null,"eventType":"Service Degradation","customerImpact":"Customers may experience increased SIEM log ingestion volume. There is no impact to inline traffic processing, policy enforcement, or overall service availability.","availableWorkaround":"","nextUpdate":"12 Hours","summary":"","category":{"name":"Recent incident","domain":"https://trust.zscaler.com"},"current_status":"In Progress","originalData":{"id":"29501","title":"Duplicate User Activity Logs Observed in SIEM LSS","clouds":"[Circular Reference]","link":"https://trust.zscaler.com/posts/29501","description":"<div class=\"update-list update-2\"><p class=\"zs-update\">Update - <span class=\"report-time\">Tue, 12 May 2026 19:28:21 UTC</span></p><p>Zscaler continues to investigate the issue and work toward identifying appropriate mitigation steps. Additional updates will be provided as more information becomes available.</p></div><div class=\"update-list update-2\"><p class=\"zs-update\">Update - <span class=\"report-time\">Tue, 12 May 2026 20:18:16 UTC</span></p><p>Zscaler has identified the cause of the issue and is actively developing and validating a mitigation fix. Multiple validation steps are being performed to ensure service stability and effectiveness prior to deployment. Additional updates will be provided as progress continues.</p></div><div class=\"update-list update-3\"><p class=\"zs-update\">Update - <span class=\"report-time\">Wed, 13 May 2026 08:15:19 UTC</span></p><p>Zscaler is continuing to perform rigorous validation and testing of the identified mitigation fix. These comprehensive validation steps are being conducted to ensure service stability and effectiveness across all environments prior to deployment. We will provide a further update once the fix is ready for rollout.</p></div>","updates":[{"time":"Tue, 12 May 2026 19:28:21 UTC","update":"Zscaler continues to investigate the issue and work toward identifying appropriate mitigation steps. Additional updates will be provided as more information becomes available.","status":"In-Progress"},{"time":"Tue, 12 May 2026 20:18:16 UTC","update":"Zscaler has identified the cause of the issue and is actively developing and validating a mitigation fix. Multiple validation steps are being performed to ensure service stability and effectiveness prior to deployment. Additional updates will be provided as progress continues.","status":"In-Progress"},{"time":"Wed, 13 May 2026 08:15:19 UTC","update":"Zscaler is continuing to perform rigorous validation and testing of the identified mitigation fix. These comprehensive validation steps are being conducted to ensure service stability and effectiveness across all environments prior to deployment. We will provide a further update once the fix is ready for rollout.","status":"In-Progress"}],"latest_update":"[Circular Reference]","root_cause":"","pubDate":"Tue, 12 May 2026 18:29:30 GMT","resolved_date":null,"startTime":"Tue, 12 May 2026 16:00:22 GMT","endTime":"","eventType":"Service Degradation","customerImpact":"Customers may experience increased SIEM log ingestion volume. There is no impact to inline traffic processing, policy enforcement, or overall service availability.","availableWorkaround":"","nextUpdate":"12 Hours","summary":"","category":"[Circular Reference]","current_status":"In Progress","how_found":"Customer Reported"},"feedType":"incidents","feedCategory":"trust-portal","feedProduct":"Unknown","feedYear":null,"feedUrl":"https://trust.zscaler.com/rss-feed/incidents?_format=json","firstSeen":"2026-05-12T18:47:00.465Z","lastUpdated":"2026-05-13T09:57:00.381Z","vendor":"Zscaler","vendorId":"zscaler","_parsedIsResolved":false,"_parsedStartTime":"2026-05-12T16:00:22.000Z","_parsedEndTime":null},{"id":"khp9zqss9n4n","title":"Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region","description":"Status: identified\n\nPDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.","pubDate":"2026-05-12T15:39:11.140Z","link":"https://stspg.io/zkhwjktwtb54","status":"monitoring","impact":"major","isResolved":false,"created_at":"2026-05-12T15:39:11.129Z","resolved_at":null,"started_at":"2026-05-12T15:39:11.129Z","startTime":"2026-05-12T15:39:11.129Z","endTime":null,"updatedAt":"2026-05-12T18:41:49.270Z","incidentUpdates":[],"affectedComponents":[{"id":"1vz0xjnckpkw","name":"Web Interface","status":"partial_outage","created_at":"2015-01-22T01:36:15.431Z","updated_at":"2026-05-12T15:39:11.173Z","position":1,"description":null,"showcase":true,"start_date":null,"group_id":"zjvmy3yd0h85","page_id":"k481728pjqn6","group":false,"only_show_if_degraded":false},{"id":"z159y84xxqy9","name":"End-user Access","status":"partial_outage","created_at":"2017-05-24T19:23:23.681Z","updated_at":"2026-05-12T15:39:11.189Z","position":2,"description":null,"showcase":true,"start_date":null,"group_id":"zjvmy3yd0h85","page_id":"k481728pjqn6","group":false,"only_show_if_degraded":false}],"guid":"khp9zqss9n4n","originalData":{"id":"khp9zqss9n4n","name":"Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region","status":"monitoring","created_at":"2026-05-12T15:39:11.140Z","updated_at":"2026-05-12T18:41:49.270Z","monitoring_at":"2026-05-12T18:41:49.253Z","resolved_at":null,"impact":"major","shortlink":"https://stspg.io/zkhwjktwtb54","started_at":"2026-05-12T15:39:11.129Z","page_id":"k481728pjqn6","incident_updates":"[Circular Reference]","components":"[Circular Reference]","reminder_intervals":null},"source":"api","vendor":"Barracuda Networks","vendorId":"barracuda","_parsedIsResolved":false,"_parsedStartTime":"2026-05-12T15:39:11.129Z","_parsedEndTime":null},{"id":"mg2wqlfm15m8","title":"Prisma Cloud [APP3]: Intermittent login issues","description":"Status: investigating\n\nWe are currently investigating this issue.","pubDate":"2026-05-08T20:51:12.555Z","link":"https://stspg.io/hxz2rl8c96wm","status":"identified","impact":"minor","isResolved":false,"created_at":"2026-05-08T20:51:12.555Z","resolved_at":null,"startTime":"2026-05-08T20:51:12.555Z","endTime":null,"updatedAt":"2026-05-08T20:51:12.555Z","affectedComponents":["Americas - US - app3.prismacloud.io"],"incidentUpdates":[{"id":"l0gzpn1j6nws","status":"identified","body":"The issue has been identified and a fix is being implemented.","incident_id":"mg2wqlfm15m8","created_at":"2026-05-08T20:51:30.089Z","updated_at":"2026-05-08T20:51:30.089Z","display_at":"2026-05-08T20:51:30.089Z","affected_components":[{"code":"6mb2hg5dvyf5","name":"Prisma Cloud - Americas - US - app3.prismacloud.io","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"x7q2szqzfzxj","status":"investigating","body":"We are currently investigating this issue.","incident_id":"mg2wqlfm15m8","created_at":"2026-05-08T20:51:12.555Z","updated_at":"2026-05-08T20:51:12.555Z","display_at":"2026-05-08T20:51:12.555Z","affected_components":[{"code":"6mb2hg5dvyf5","name":"Prisma Cloud - Americas - US - app3.prismacloud.io","old_status":"operational","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"guid":"mg2wqlfm15m8","_source":"api-v2","vendor":"Palo Alto","vendorId":"paloalto","_parsedIsResolved":false,"_parsedStartTime":"2026-05-08T20:51:12.555Z","_parsedEndTime":null},{"id":"https://sase-secondary.status.paloaltonetworks.com/incidents/2zg9nkkn8pxd","title":"Strata Cloud Manager : Command Center and Visibility Dashboards Impaired - US","description":"<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>21:43</var> UTC</small><br><strong>Monitoring</strong> - <p><strong>Status:</strong> Monitoring</p><p><strong>Severity:</strong> Disruption</p><p><strong>Locations:</strong> Council Bluffs, Montreal, Toronto</p><p><strong>Impact:</strong></p><p>Command Center and Visibility dashboards are currently impacted. API responses for these dashboards may be degraded or slower than usual. We are actively working on mitigation and will provide updates as we make progress.</p><p><strong>Workaround:</strong></p><p>None</p><br><p>A fix has been implemented. We are actively monitoring to ensure full restoration of services.</p></p><p><small>May <var data-var='date'> 6</var>, <var data-var='time'>13:46</var> UTC</small><br><strong>Investigating</strong> - <p><strong>Status:</strong> Investigating</p><p><strong>Severity:</strong> Disruption</p><p><strong>Locations:</strong> Council Bluffs, Montreal, Toronto</p><p><strong>Impact:</strong></p><p>Command Center and Visibility dashboards are currently impacted. API responses for these dashboards may be degraded or slower than usual. We are actively working on mitigation and will provide updates as we make progress.</p><p><strong>Workaround:</strong></p><p>None</p><br><p>An incident has been identified. We are actively investigating to restore services.</p></p>","pubDate":"Wed, 06 May 2026 21:43:55 +0000","link":"https://sase-secondary.status.paloaltonetworks.com/incidents/2zg9nkkn8pxd","status":"monitoring","impact":"none","isResolved":false,"created_at":"Wed, 06 May 2026 21:43:55 +0000","resolved_at":null,"startTime":"Wed, 06 May 2026 21:43:55 +0000","endTime":null,"updatedAt":"Wed, 06 May 2026 21:43:55 +0000","affectedComponents":[],"incidentUpdates":[],"guid":"https://sase-secondary.status.paloaltonetworks.com/incidents/2zg9nkkn8pxd","_source":"api-v2","vendor":"Palo Alto","vendorId":"paloalto","_parsedIsResolved":false,"_parsedStartTime":"2026-05-06T21:43:55.000Z","_parsedEndTime":null},{"id":"xlh20wf0hd70","title":"Bot Management Issues","description":"<p><strong>2026-05-05 08:04:42 UTC: Investigating</strong></p><p>Cloudflare is investigating issues with our Bot Management feature. Customers may experience an unexpected increase in Bot Management rules matching detection IDs 50331648 and 50331649.<br /><br />We are working to mitigate this problem. More updates to follow shortly.</p><p><strong>2026-05-05 09:17:42 UTC: Identified</strong></p><p>The issue has been identified and a fix is being implemented.</p><p><strong>2026-05-05 15:59:59 UTC: Identified</strong></p><p>We have identified an issue with our Bot Management feature causing rules with IDs 50331648 and 50331649 to match traffic unexpectedly.  Customers using Bot Management may have seen an increase in requests flagged by these rules.  We have disabled the affected feature to prevent further impact. Our team is actively working on a fix.</p><p><strong>2026-05-06 09:39:51 UTC: Identified</strong></p><p>We have identified an issue with our Bot Management feature causing rules with IDs 50331648 and 50331649 to match traffic unexpectedly from April 1st 2026. Some customers using Bot Management may have seen an increase in requests flagged by these rules.  We have disabled the affected feature to prevent further impact. A fix has been implemented, it will take 48 hours for detections to stabilize.</p><p><strong>2026-05-09 00:39:29 UTC: Identified</strong></p><p>We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. We have disabled the affected feature globally to prevent further impact. An additional 72 hours is needed for stabilization, and review of the detections.</p><p><strong>2026-05-11 15:49:54 UTC: Identified</strong></p><p>We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. After a additional review we determined that impact existed prior April 1st 2026, and was present for a subset of Bot Management Customers. We have disabled the affected feature globally to prevent further impact. An additional 72 hours is needed for stabilization, and review the detections.</p>","pubDate":"2026-05-05T08:04:41.960Z","link":"https://stspg.io/hx27fxg9f6h6","status":"identified","impact":"minor","isResolved":false,"created_at":"2026-05-05T08:04:41.960Z","resolved_at":null,"started_at":"2026-05-06T09:39:51.000Z","startTime":"2026-05-05T08:04:41.951Z","endTime":null,"updatedAt":"2026-05-11T15:49:54.588Z","incidentUpdates":[{"id":"d9xv22bnq989","status":"identified","body":"We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. After a additional review we determined that impact existed prior April 1st 2026, and was present for a subset of Bot Management Customers. We have disabled the affected feature globally to prevent further impact. An additional 72 hours is needed for stabilization, and review the detections.","incident_id":"xlh20wf0hd70","created_at":"2026-05-11T15:49:54.585Z","updated_at":"2026-05-11T15:49:54.585Z","display_at":"2026-05-11T15:49:54.585Z","affected_components":[{"code":"s0991jwsqllx","name":"Cloudflare Sites and Services - Bot Management","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"9rzw93mmdjzx","status":"identified","body":"We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. We have disabled the affected feature globally to prevent further impact. An additional 72 hours is needed for stabilization, and review of the detections.","incident_id":"xlh20wf0hd70","created_at":"2026-05-09T00:39:29.242Z","updated_at":"2026-05-09T00:39:29.242Z","display_at":"2026-05-09T00:39:29.242Z","affected_components":[{"code":"s0991jwsqllx","name":"Cloudflare Sites and Services - Bot Management","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"q426x3wljlw3","status":"identified","body":"We have identified an issue with our Bot Management feature causing rules with IDs 50331648 and 50331649 to match traffic unexpectedly from April 1st 2026. Some customers using Bot Management may have seen an increase in requests flagged by these rules.  We have disabled the affected feature to prevent further impact. A fix has been implemented, it will take 48 hours for detections to stabilize.","incident_id":"xlh20wf0hd70","created_at":"2026-05-06T09:39:51.582Z","updated_at":"2026-05-06T11:26:20.502Z","display_at":"2026-05-06T09:39:51.000Z","affected_components":[{"code":"s0991jwsqllx","name":"Cloudflare Sites and Services - Bot Management","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"1xv3t2splz7b","status":"identified","body":"We have identified an issue with our Bot Management feature causing rules with IDs 50331648 and 50331649 to match traffic unexpectedly.  Customers using Bot Management may have seen an increase in requests flagged by these rules.  We have disabled the affected feature to prevent further impact. Our team is actively working on a fix.","incident_id":"xlh20wf0hd70","created_at":"2026-05-05T15:59:59.518Z","updated_at":"2026-05-05T15:59:59.518Z","display_at":"2026-05-05T15:59:59.518Z","affected_components":[{"code":"s0991jwsqllx","name":"Cloudflare Sites and Services - Bot Management","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"phm1kqkqypz0","status":"identified","body":"The issue has been identified and a fix is being implemented.","incident_id":"xlh20wf0hd70","created_at":"2026-05-05T09:17:42.484Z","updated_at":"2026-05-05T09:17:42.484Z","display_at":"2026-05-05T09:17:42.484Z","affected_components":[{"code":"s0991jwsqllx","name":"Cloudflare Sites and Services - Bot Management","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"nkm2815q1735","status":"investigating","body":"Cloudflare is investigating issues with our Bot Management feature. Customers may experience an unexpected increase in Bot Management rules matching detection IDs 50331648 and 50331649.\n\nWe are working to mitigate this problem. More updates to follow shortly.","incident_id":"xlh20wf0hd70","created_at":"2026-05-05T08:04:42.052Z","updated_at":"2026-05-05T08:04:42.052Z","display_at":"2026-05-05T08:04:42.052Z","affected_components":[{"code":"s0991jwsqllx","name":"Cloudflare Sites and Services - Bot Management","old_status":"operational","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"monitoringAt":null,"firstSeen":"2026-05-05T08:05:00.573Z","lastUpdated":"2026-05-11T15:50:00.394Z","vendor":"Cloudflare","vendorId":"cloudflare","_parsedIsResolved":false,"_parsedStartTime":"2026-05-06T09:39:51.000Z","_parsedEndTime":null},{"id":"gnnqg2ww6gkx","title":"Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption","description":"Status: investigating\n\nWe are currently investigating this issue.","pubDate":"2026-04-23T09:15:44.500Z","link":"https://stspg.io/4brdpjr7ktn5","status":"monitoring","impact":"minor","isResolved":false,"created_at":"2026-04-23T09:15:44.494Z","resolved_at":null,"started_at":"2026-04-23T09:15:44.494Z","startTime":"2026-04-23T09:15:44.494Z","endTime":null,"updatedAt":"2026-04-23T09:31:19.740Z","incidentUpdates":[],"affectedComponents":[{"id":"49lgd3zs7wbg","name":"Cloud backups","status":"degraded_performance","created_at":"2017-07-06T20:50:26.571Z","updated_at":"2026-04-23T09:15:44.525Z","position":3,"description":"Some customers may be experiencing issues with cloud backups failing due to the error: \"File upload failed.\" We have implemented changes and are currently monitoring the situation. Our team is actively working to ensure the issue is fully resolved.","showcase":false,"start_date":null,"group_id":"p5z9pc1fpmtf","page_id":"k481728pjqn6","group":false,"only_show_if_degraded":false}],"guid":"gnnqg2ww6gkx","originalData":{"id":"gnnqg2ww6gkx","name":"Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption","status":"monitoring","created_at":"2026-04-23T09:15:44.500Z","updated_at":"2026-04-23T09:31:19.740Z","monitoring_at":"2026-04-23T09:31:19.710Z","resolved_at":null,"impact":"minor","shortlink":"https://stspg.io/4brdpjr7ktn5","started_at":"2026-04-23T09:15:44.494Z","page_id":"k481728pjqn6","incident_updates":"[Circular Reference]","components":"[Circular Reference]","reminder_intervals":null},"source":"api","vendor":"Barracuda Networks","vendorId":"barracuda","_parsedIsResolved":false,"_parsedStartTime":"2026-04-23T09:15:44.494Z","_parsedEndTime":null},{"id":"tag:status.redhat.com,2005:Incident/28729618","title":"AWS Outage: me-central","description":"<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>04:55</var> UTC</small><br><strong>Update</strong> - AWS continues to make progress on recovery efforts across multiple workstreams. From now on, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center.<br /><br />AWS Status Page: https://health.aws.amazon.com/health/status</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>10:21</var> UTC</small><br><strong>Update</strong> - The outage is still ongoing on AWS side. The AWS Management Console is now operational, and AWS is recommending to retry operations where possible, although most of the underlying service are still offline.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>17:52</var> UTC</small><br><strong>Update</strong> - ROSA clusters deployed in me-central-1 are degraded due to availability zone outages. We recommend customers enact their disaster recovery plans and recover from remote backups into alternate AWS Regions, ideally in Europe. Please refer to AWS Health for more information and recommendations on workload relocation.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>13:37</var> UTC</small><br><strong>Update</strong> - Availability Zones in the ME-CENTRAL-1 Region (mec1-az2, mec1-az3) have been impacted by a power outage. Customers are advised to schedule their workloads into another availability zone.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>14:26</var> UTC</small><br><strong>Update</strong> - An Availability Zone in the ME-CENTRAL-1 Region (mec1-az2) has been impacted by a power outage. Customers are advised to schedule their workloads into another availability zone.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>14:02</var> UTC</small><br><strong>Identified</strong> - ROSA clusters degraded in me-central<br /><br />AWS Status Page: https://health.aws.amazon.com/health/status</p>","pubDate":"2026-03-04T04:55:09Z","link":"https://status.redhat.com/incidents/0lhzm5zhtzrn","status":"identified","impact":"major","isResolved":false,"created_at":"2026-03-04T04:55:09Z","startTime":"2026-03-04T04:55:09Z","endTime":null,"updatedAt":"2026-03-04T04:55:09Z","guid":"tag:status.redhat.com,2005:Incident/28729618","vendor":"Red Hat","vendorId":"redhat","_parsedIsResolved":false,"_parsedStartTime":"2026-03-04T04:55:09.000Z","_parsedEndTime":null},{"id":"tag:status.redhat.com,2005:Incident/28740919","title":"AWS Outage: me-south","description":"<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>04:44</var> UTC</small><br><strong>Update</strong> - The outage is still ongoing on the AWS side, and recovery efforts are ongoing. AWS is recommending customers launch replacement resources in one of the unaffected Availability Zones or an alternate AWS Region</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>17:52</var> UTC</small><br><strong>Update</strong> - ROSA clusters deployed in me-south-1 are degraded due to availability zone outages. We recommend customers enact their disaster recovery plans and recover from remote backups into alternate AWS Regions, ideally in Europe. Please refer to AWS Health for more information and recommendations on workload relocation.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>07:22</var> UTC</small><br><strong>Identified</strong> - ROSA clusters degraded in me-south due to a localized power issue in mes1-az2.<br />Customers are advised to schedule their workloads into another availability zone.<br /><br />AWS Status Page: https://health.aws.amazon.com/health/status</p>","pubDate":"2026-03-04T04:44:10Z","link":"https://status.redhat.com/incidents/sg4h4gt51xbw","status":"identified","impact":"major","isResolved":false,"created_at":"2026-03-04T04:44:10Z","startTime":"2026-03-04T04:44:10Z","endTime":null,"updatedAt":"2026-03-04T04:44:10Z","guid":"tag:status.redhat.com,2005:Incident/28740919","vendor":"Red Hat","vendorId":"redhat","_parsedIsResolved":false,"_parsedStartTime":"2026-03-04T04:44:10.000Z","_parsedEndTime":null}],"remainingMonitoringCount":15,"remainingMonitoringIncidents":[{"id":"01KRFQM06XNZGJ85EF6WSCZ59J","title":"Facebook Lead Ads Error: \"Unsuported get request. Object with ID \"...\" does not exist, cannot be loaded due to missing permissions or does not support this operation\"","description":"Status: investigating\n\n","pubDate":"2026-05-13T03:55:49Z","link":"https://status.zapier.com//incidents/01KRFQM06XNZGJ85EF6WSCZ59J","status":"identified","impact":"none","isResolved":false,"created_at":"2026-05-13T03:55:49Z","resolved_at":null,"started_at":null,"startTime":"2026-05-13T03:55:49Z","endTime":null,"updatedAt":"2026-05-13T07:48:14Z","incidentUpdates":[],"affectedComponents":[],"guid":"01KRFQM06XNZGJ85EF6WSCZ59J","originalData":{"id":"01KRFQM06XNZGJ85EF6WSCZ59J","name":"Facebook Lead Ads Error: \"Unsuported get request. Object with ID \"...\" does not exist, cannot be loaded due to missing permissions or does not support this operation\"","status":"identified","created_at":"2026-05-13T03:55:49Z","updated_at":"2026-05-13T07:48:14Z","impact":"none","page_id":"01K4DRAZJMMN9K6YR42JWHSWXD","incident_updates":"[Circular Reference]"},"source":"api","vendor":"Zapier","vendorId":"zapier","_parsedIsResolved":false,"_parsedStartTime":"2026-05-13T03:55:49.000Z","_parsedEndTime":null},{"id":"78xw6l1k6s63","title":"Service Degradation Affecting a Subset of Users in Web Mail and Calendar","description":"Status: investigating\n\nWe are currently investigating a service degradation with a subset of users in Web Mail and Calendar.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.","pubDate":"2026-05-12T16:01:48.966-07:00","link":"https://stspg.io/01qch6vznn5s","status":"identified","impact":"minor","isResolved":false,"created_at":"2026-05-12T16:01:48.952-07:00","resolved_at":null,"started_at":"2026-05-12T16:01:48.952-07:00","startTime":"2026-05-12T16:01:48.952-07:00","endTime":null,"updatedAt":"2026-05-13T02:18:49.824-07:00","incidentUpdates":[],"affectedComponents":[{"id":"hybzp260h3n2","name":"Calendar","status":"operational","created_at":"2023-03-23T09:35:24.809-07:00","updated_at":"2026-05-12T22:02:55.508-07:00","position":1,"description":null,"showcase":false,"start_date":"2023-03-23","group_id":"thrn29k311lc","page_id":"14qjgk812kgk","group":false,"only_show_if_degraded":false},{"id":"03szj78zknyt","name":"Mail","status":"degraded_performance","created_at":"2023-03-23T09:35:58.650-07:00","updated_at":"2026-05-12T16:01:49.042-07:00","position":2,"description":null,"showcase":false,"start_date":"2023-03-23","group_id":"thrn29k311lc","page_id":"14qjgk812kgk","group":false,"only_show_if_degraded":false}],"guid":"78xw6l1k6s63","originalData":{"id":"78xw6l1k6s63","name":"Service Degradation Affecting a Subset of Users in Web Mail and Calendar","status":"identified","created_at":"2026-05-12T16:01:48.966-07:00","updated_at":"2026-05-13T02:18:49.824-07:00","monitoring_at":null,"resolved_at":null,"impact":"minor","shortlink":"https://stspg.io/01qch6vznn5s","started_at":"2026-05-12T16:01:48.952-07:00","page_id":"14qjgk812kgk","incident_updates":"[Circular Reference]","components":"[Circular Reference]","reminder_intervals":null},"source":"api","vendor":"Zoom","vendorId":"zoomus","_parsedIsResolved":false,"_parsedStartTime":"2026-05-12T23:01:48.952Z","_parsedEndTime":null},{"title":"Plano PoP - Network Disruption","description":"<p><small>May <var data-var='date'>13</var>, <var data-var='time'>10:12</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>06:15</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>03:50</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>03:37</var> UTC</small><br><strong>Update</strong> - The team continues to investigate the issue. Work is ongoing to identify the root cause and restore the service. We will provide further updates as soon as more information becomes available.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>19:16</var> UTC</small><br><strong>Investigating</strong> - A network issue has been identified at Plano PoP and is currently being investigated. Traffic has been automatically re-routed to other PoPs. <br /><br />If you have any questions regarding this incident, please contact FortiCare Support https://www.fortinet.com/support/contact and reference FortiSASE Operations ticket #490164.</p>","pubDate":"Wed, 13 May 2026 10:12:28 +0000","link":"https://status.fortisase.com/incidents/5lf6fp976ghy","guid":"https://status.fortisase.com/incidents/5lf6fp976ghy","feedType":"incidents","feedCategory":"incidents","feedProduct":"Unknown","feedYear":null,"feedUrl":"https://status.fortisase.com/history.rss","firstSeen":"2026-05-12T19:18:00.602Z","lastUpdated":"2026-05-13T10:13:00.547Z","vendor":"Fortinet","isResolved":false,"status":"unknown","startTime":"2026-05-12T19:16:00.000Z","started_at":"2026-05-12T19:16:00.000Z","resolved_at":null,"resolvedAt":null,"vendorId":"fortinet","_parsedIsResolved":false,"_parsedStartTime":"2026-05-12T19:16:00.000Z","_parsedEndTime":null},{"id":"dh4dl4z1jxp0","title":"Prisma Cloud [App3] - Intermittent login failures","description":"Status: investigating\n\nWe are currently investigating this issue.","pubDate":"2026-05-12T18:53:08.237Z","link":"https://stspg.io/2x6qp22nh176","status":"monitoring","impact":"minor","isResolved":false,"created_at":"2026-05-12T18:53:08.237Z","resolved_at":null,"startTime":"2026-05-12T18:53:08.237Z","endTime":null,"updatedAt":"2026-05-12T18:53:08.237Z","affectedComponents":["Americas - US - app3.prismacloud.io"],"incidentUpdates":[{"id":"3phqgpk0lcvh","status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","incident_id":"dh4dl4z1jxp0","created_at":"2026-05-12T19:09:13.829Z","updated_at":"2026-05-12T19:09:13.829Z","display_at":"2026-05-12T19:09:13.829Z","affected_components":[{"code":"6mb2hg5dvyf5","name":"Prisma Cloud - Americas - US - app3.prismacloud.io","old_status":"degraded_performance","new_status":"operational"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"21dp3jk7n6nw","status":"investigating","body":"We are currently investigating this issue.","incident_id":"dh4dl4z1jxp0","created_at":"2026-05-12T18:53:08.237Z","updated_at":"2026-05-12T18:53:08.237Z","display_at":"2026-05-12T18:53:08.237Z","affected_components":[{"code":"6mb2hg5dvyf5","name":"Prisma Cloud - Americas - US - app3.prismacloud.io","old_status":"operational","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"guid":"dh4dl4z1jxp0","_source":"api-v2","vendor":"Palo Alto","vendorId":"paloalto","_parsedIsResolved":false,"_parsedStartTime":"2026-05-12T18:53:08.237Z","_parsedEndTime":null},{"title":"Duplicate User Activity Logs Observed in SIEM LSS","link":"https://trust.zscaler.com/posts/29501","description":"<div class=\"update-list update-2\"><p class=\"zs-update\">Update - <span class=\"report-time\">Tue, 12 May 2026 19:28:21 UTC</span></p><p>Zscaler continues to investigate the issue and work toward identifying appropriate mitigation steps. Additional updates will be provided as more information becomes available.</p></div><div class=\"update-list update-2\"><p class=\"zs-update\">Update - <span class=\"report-time\">Tue, 12 May 2026 20:18:16 UTC</span></p><p>Zscaler has identified the cause of the issue and is actively developing and validating a mitigation fix. Multiple validation steps are being performed to ensure service stability and effectiveness prior to deployment. Additional updates will be provided as progress continues.</p></div><div class=\"update-list update-3\"><p class=\"zs-update\">Update - <span class=\"report-time\">Wed, 13 May 2026 08:15:19 UTC</span></p><p>Zscaler is continuing to perform rigorous validation and testing of the identified mitigation fix. These comprehensive validation steps are being conducted to ensure service stability and effectiveness across all environments prior to deployment. We will provide a further update once the fix is ready for rollout.</p></div>","pubDate":"Tue, 12 May 2026 18:29:30 GMT","guid":"29501 at https://trust.zscaler.com","id":"29501","clouds":["private.zscaler.com","zpatwo.net"],"updates":[{"time":"Tue, 12 May 2026 19:28:21 UTC","update":"Zscaler continues to investigate the issue and work toward identifying appropriate mitigation steps. Additional updates will be provided as more information becomes available.","status":"In-Progress"},{"time":"Tue, 12 May 2026 20:18:16 UTC","update":"Zscaler has identified the cause of the issue and is actively developing and validating a mitigation fix. Multiple validation steps are being performed to ensure service stability and effectiveness prior to deployment. Additional updates will be provided as progress continues.","status":"In-Progress"},{"time":"Wed, 13 May 2026 08:15:19 UTC","update":"Zscaler is continuing to perform rigorous validation and testing of the identified mitigation fix. These comprehensive validation steps are being conducted to ensure service stability and effectiveness across all environments prior to deployment. We will provide a further update once the fix is ready for rollout.","status":"In-Progress"}],"latest_update":[{"time":"Wed, 13 May 2026 08:15:19 UTC","update":"Zscaler is continuing to perform rigorous validation and testing of the identified mitigation fix. These comprehensive validation steps are being conducted to ensure service stability and effectiveness across all environments prior to deployment. We will provide a further update once the fix is ready for rollout.","status":"In-Progress"}],"root_cause":"","startTime":"Tue, 12 May 2026 16:00:22 GMT","endTime":null,"eventType":"Service Degradation","customerImpact":"Customers may experience increased SIEM log ingestion volume. There is no impact to inline traffic processing, policy enforcement, or overall service availability.","availableWorkaround":"","nextUpdate":"12 Hours","summary":"","category":{"name":"Recent incident","domain":"https://trust.zscaler.com"},"current_status":"In Progress","originalData":{"id":"29501","title":"Duplicate User Activity Logs Observed in SIEM LSS","clouds":"[Circular Reference]","link":"https://trust.zscaler.com/posts/29501","description":"<div class=\"update-list update-2\"><p class=\"zs-update\">Update - <span class=\"report-time\">Tue, 12 May 2026 19:28:21 UTC</span></p><p>Zscaler continues to investigate the issue and work toward identifying appropriate mitigation steps. Additional updates will be provided as more information becomes available.</p></div><div class=\"update-list update-2\"><p class=\"zs-update\">Update - <span class=\"report-time\">Tue, 12 May 2026 20:18:16 UTC</span></p><p>Zscaler has identified the cause of the issue and is actively developing and validating a mitigation fix. Multiple validation steps are being performed to ensure service stability and effectiveness prior to deployment. Additional updates will be provided as progress continues.</p></div><div class=\"update-list update-3\"><p class=\"zs-update\">Update - <span class=\"report-time\">Wed, 13 May 2026 08:15:19 UTC</span></p><p>Zscaler is continuing to perform rigorous validation and testing of the identified mitigation fix. These comprehensive validation steps are being conducted to ensure service stability and effectiveness across all environments prior to deployment. We will provide a further update once the fix is ready for rollout.</p></div>","updates":[{"time":"Tue, 12 May 2026 19:28:21 UTC","update":"Zscaler continues to investigate the issue and work toward identifying appropriate mitigation steps. Additional updates will be provided as more information becomes available.","status":"In-Progress"},{"time":"Tue, 12 May 2026 20:18:16 UTC","update":"Zscaler has identified the cause of the issue and is actively developing and validating a mitigation fix. Multiple validation steps are being performed to ensure service stability and effectiveness prior to deployment. Additional updates will be provided as progress continues.","status":"In-Progress"},{"time":"Wed, 13 May 2026 08:15:19 UTC","update":"Zscaler is continuing to perform rigorous validation and testing of the identified mitigation fix. These comprehensive validation steps are being conducted to ensure service stability and effectiveness across all environments prior to deployment. We will provide a further update once the fix is ready for rollout.","status":"In-Progress"}],"latest_update":"[Circular Reference]","root_cause":"","pubDate":"Tue, 12 May 2026 18:29:30 GMT","resolved_date":null,"startTime":"Tue, 12 May 2026 16:00:22 GMT","endTime":"","eventType":"Service Degradation","customerImpact":"Customers may experience increased SIEM log ingestion volume. There is no impact to inline traffic processing, policy enforcement, or overall service availability.","availableWorkaround":"","nextUpdate":"12 Hours","summary":"","category":"[Circular Reference]","current_status":"In Progress","how_found":"Customer Reported"},"feedType":"incidents","feedCategory":"trust-portal","feedProduct":"Unknown","feedYear":null,"feedUrl":"https://trust.zscaler.com/rss-feed/incidents?_format=json","firstSeen":"2026-05-12T18:47:00.465Z","lastUpdated":"2026-05-13T09:57:00.381Z","vendor":"Zscaler","vendorId":"zscaler","_parsedIsResolved":false,"_parsedStartTime":"2026-05-12T16:00:22.000Z","_parsedEndTime":null},{"id":"khp9zqss9n4n","title":"Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region","description":"Status: identified\n\nPDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.","pubDate":"2026-05-12T15:39:11.140Z","link":"https://stspg.io/zkhwjktwtb54","status":"monitoring","impact":"major","isResolved":false,"created_at":"2026-05-12T15:39:11.129Z","resolved_at":null,"started_at":"2026-05-12T15:39:11.129Z","startTime":"2026-05-12T15:39:11.129Z","endTime":null,"updatedAt":"2026-05-12T18:41:49.270Z","incidentUpdates":[],"affectedComponents":[{"id":"1vz0xjnckpkw","name":"Web Interface","status":"partial_outage","created_at":"2015-01-22T01:36:15.431Z","updated_at":"2026-05-12T15:39:11.173Z","position":1,"description":null,"showcase":true,"start_date":null,"group_id":"zjvmy3yd0h85","page_id":"k481728pjqn6","group":false,"only_show_if_degraded":false},{"id":"z159y84xxqy9","name":"End-user Access","status":"partial_outage","created_at":"2017-05-24T19:23:23.681Z","updated_at":"2026-05-12T15:39:11.189Z","position":2,"description":null,"showcase":true,"start_date":null,"group_id":"zjvmy3yd0h85","page_id":"k481728pjqn6","group":false,"only_show_if_degraded":false}],"guid":"khp9zqss9n4n","originalData":{"id":"khp9zqss9n4n","name":"Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region","status":"monitoring","created_at":"2026-05-12T15:39:11.140Z","updated_at":"2026-05-12T18:41:49.270Z","monitoring_at":"2026-05-12T18:41:49.253Z","resolved_at":null,"impact":"major","shortlink":"https://stspg.io/zkhwjktwtb54","started_at":"2026-05-12T15:39:11.129Z","page_id":"k481728pjqn6","incident_updates":"[Circular Reference]","components":"[Circular Reference]","reminder_intervals":null},"source":"api","vendor":"Barracuda Networks","vendorId":"barracuda","_parsedIsResolved":false,"_parsedStartTime":"2026-05-12T15:39:11.129Z","_parsedEndTime":null},{"id":"mg2wqlfm15m8","title":"Prisma Cloud [APP3]: Intermittent login issues","description":"Status: investigating\n\nWe are currently investigating this issue.","pubDate":"2026-05-08T20:51:12.555Z","link":"https://stspg.io/hxz2rl8c96wm","status":"identified","impact":"minor","isResolved":false,"created_at":"2026-05-08T20:51:12.555Z","resolved_at":null,"startTime":"2026-05-08T20:51:12.555Z","endTime":null,"updatedAt":"2026-05-08T20:51:12.555Z","affectedComponents":["Americas - US - app3.prismacloud.io"],"incidentUpdates":[{"id":"l0gzpn1j6nws","status":"identified","body":"The issue has been identified and a fix is being implemented.","incident_id":"mg2wqlfm15m8","created_at":"2026-05-08T20:51:30.089Z","updated_at":"2026-05-08T20:51:30.089Z","display_at":"2026-05-08T20:51:30.089Z","affected_components":[{"code":"6mb2hg5dvyf5","name":"Prisma Cloud - Americas - US - app3.prismacloud.io","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"x7q2szqzfzxj","status":"investigating","body":"We are currently investigating this issue.","incident_id":"mg2wqlfm15m8","created_at":"2026-05-08T20:51:12.555Z","updated_at":"2026-05-08T20:51:12.555Z","display_at":"2026-05-08T20:51:12.555Z","affected_components":[{"code":"6mb2hg5dvyf5","name":"Prisma Cloud - Americas - US - app3.prismacloud.io","old_status":"operational","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"guid":"mg2wqlfm15m8","_source":"api-v2","vendor":"Palo Alto","vendorId":"paloalto","_parsedIsResolved":false,"_parsedStartTime":"2026-05-08T20:51:12.555Z","_parsedEndTime":null},{"id":"https://sase-secondary.status.paloaltonetworks.com/incidents/2zg9nkkn8pxd","title":"Strata Cloud Manager : Command Center and Visibility Dashboards Impaired - US","description":"<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>21:43</var> UTC</small><br><strong>Monitoring</strong> - <p><strong>Status:</strong> Monitoring</p><p><strong>Severity:</strong> Disruption</p><p><strong>Locations:</strong> Council Bluffs, Montreal, Toronto</p><p><strong>Impact:</strong></p><p>Command Center and Visibility dashboards are currently impacted. API responses for these dashboards may be degraded or slower than usual. We are actively working on mitigation and will provide updates as we make progress.</p><p><strong>Workaround:</strong></p><p>None</p><br><p>A fix has been implemented. We are actively monitoring to ensure full restoration of services.</p></p><p><small>May <var data-var='date'> 6</var>, <var data-var='time'>13:46</var> UTC</small><br><strong>Investigating</strong> - <p><strong>Status:</strong> Investigating</p><p><strong>Severity:</strong> Disruption</p><p><strong>Locations:</strong> Council Bluffs, Montreal, Toronto</p><p><strong>Impact:</strong></p><p>Command Center and Visibility dashboards are currently impacted. API responses for these dashboards may be degraded or slower than usual. We are actively working on mitigation and will provide updates as we make progress.</p><p><strong>Workaround:</strong></p><p>None</p><br><p>An incident has been identified. We are actively investigating to restore services.</p></p>","pubDate":"Wed, 06 May 2026 21:43:55 +0000","link":"https://sase-secondary.status.paloaltonetworks.com/incidents/2zg9nkkn8pxd","status":"monitoring","impact":"none","isResolved":false,"created_at":"Wed, 06 May 2026 21:43:55 +0000","resolved_at":null,"startTime":"Wed, 06 May 2026 21:43:55 +0000","endTime":null,"updatedAt":"Wed, 06 May 2026 21:43:55 +0000","affectedComponents":[],"incidentUpdates":[],"guid":"https://sase-secondary.status.paloaltonetworks.com/incidents/2zg9nkkn8pxd","_source":"api-v2","vendor":"Palo Alto","vendorId":"paloalto","_parsedIsResolved":false,"_parsedStartTime":"2026-05-06T21:43:55.000Z","_parsedEndTime":null},{"id":"xlh20wf0hd70","title":"Bot Management Issues","description":"<p><strong>2026-05-05 08:04:42 UTC: Investigating</strong></p><p>Cloudflare is investigating issues with our Bot Management feature. Customers may experience an unexpected increase in Bot Management rules matching detection IDs 50331648 and 50331649.<br /><br />We are working to mitigate this problem. More updates to follow shortly.</p><p><strong>2026-05-05 09:17:42 UTC: Identified</strong></p><p>The issue has been identified and a fix is being implemented.</p><p><strong>2026-05-05 15:59:59 UTC: Identified</strong></p><p>We have identified an issue with our Bot Management feature causing rules with IDs 50331648 and 50331649 to match traffic unexpectedly.  Customers using Bot Management may have seen an increase in requests flagged by these rules.  We have disabled the affected feature to prevent further impact. Our team is actively working on a fix.</p><p><strong>2026-05-06 09:39:51 UTC: Identified</strong></p><p>We have identified an issue with our Bot Management feature causing rules with IDs 50331648 and 50331649 to match traffic unexpectedly from April 1st 2026. Some customers using Bot Management may have seen an increase in requests flagged by these rules.  We have disabled the affected feature to prevent further impact. A fix has been implemented, it will take 48 hours for detections to stabilize.</p><p><strong>2026-05-09 00:39:29 UTC: Identified</strong></p><p>We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. We have disabled the affected feature globally to prevent further impact. An additional 72 hours is needed for stabilization, and review of the detections.</p><p><strong>2026-05-11 15:49:54 UTC: Identified</strong></p><p>We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. After a additional review we determined that impact existed prior April 1st 2026, and was present for a subset of Bot Management Customers. We have disabled the affected feature globally to prevent further impact. An additional 72 hours is needed for stabilization, and review the detections.</p>","pubDate":"2026-05-05T08:04:41.960Z","link":"https://stspg.io/hx27fxg9f6h6","status":"identified","impact":"minor","isResolved":false,"created_at":"2026-05-05T08:04:41.960Z","resolved_at":null,"started_at":"2026-05-06T09:39:51.000Z","startTime":"2026-05-05T08:04:41.951Z","endTime":null,"updatedAt":"2026-05-11T15:49:54.588Z","incidentUpdates":[{"id":"d9xv22bnq989","status":"identified","body":"We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. After a additional review we determined that impact existed prior April 1st 2026, and was present for a subset of Bot Management Customers. We have disabled the affected feature globally to prevent further impact. An additional 72 hours is needed for stabilization, and review the detections.","incident_id":"xlh20wf0hd70","created_at":"2026-05-11T15:49:54.585Z","updated_at":"2026-05-11T15:49:54.585Z","display_at":"2026-05-11T15:49:54.585Z","affected_components":[{"code":"s0991jwsqllx","name":"Cloudflare Sites and Services - Bot Management","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"9rzw93mmdjzx","status":"identified","body":"We are continuing to update the identified issues with our Bot Management features for the rule IDs: 50331648, 50331649. We have disabled the affected feature globally to prevent further impact. An additional 72 hours is needed for stabilization, and review of the detections.","incident_id":"xlh20wf0hd70","created_at":"2026-05-09T00:39:29.242Z","updated_at":"2026-05-09T00:39:29.242Z","display_at":"2026-05-09T00:39:29.242Z","affected_components":[{"code":"s0991jwsqllx","name":"Cloudflare Sites and Services - Bot Management","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"q426x3wljlw3","status":"identified","body":"We have identified an issue with our Bot Management feature causing rules with IDs 50331648 and 50331649 to match traffic unexpectedly from April 1st 2026. Some customers using Bot Management may have seen an increase in requests flagged by these rules.  We have disabled the affected feature to prevent further impact. A fix has been implemented, it will take 48 hours for detections to stabilize.","incident_id":"xlh20wf0hd70","created_at":"2026-05-06T09:39:51.582Z","updated_at":"2026-05-06T11:26:20.502Z","display_at":"2026-05-06T09:39:51.000Z","affected_components":[{"code":"s0991jwsqllx","name":"Cloudflare Sites and Services - Bot Management","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"1xv3t2splz7b","status":"identified","body":"We have identified an issue with our Bot Management feature causing rules with IDs 50331648 and 50331649 to match traffic unexpectedly.  Customers using Bot Management may have seen an increase in requests flagged by these rules.  We have disabled the affected feature to prevent further impact. Our team is actively working on a fix.","incident_id":"xlh20wf0hd70","created_at":"2026-05-05T15:59:59.518Z","updated_at":"2026-05-05T15:59:59.518Z","display_at":"2026-05-05T15:59:59.518Z","affected_components":[{"code":"s0991jwsqllx","name":"Cloudflare Sites and Services - Bot Management","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"phm1kqkqypz0","status":"identified","body":"The issue has been identified and a fix is being implemented.","incident_id":"xlh20wf0hd70","created_at":"2026-05-05T09:17:42.484Z","updated_at":"2026-05-05T09:17:42.484Z","display_at":"2026-05-05T09:17:42.484Z","affected_components":[{"code":"s0991jwsqllx","name":"Cloudflare Sites and Services - Bot Management","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"nkm2815q1735","status":"investigating","body":"Cloudflare is investigating issues with our Bot Management feature. Customers may experience an unexpected increase in Bot Management rules matching detection IDs 50331648 and 50331649.\n\nWe are working to mitigate this problem. More updates to follow shortly.","incident_id":"xlh20wf0hd70","created_at":"2026-05-05T08:04:42.052Z","updated_at":"2026-05-05T08:04:42.052Z","display_at":"2026-05-05T08:04:42.052Z","affected_components":[{"code":"s0991jwsqllx","name":"Cloudflare Sites and Services - Bot Management","old_status":"operational","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"monitoringAt":null,"firstSeen":"2026-05-05T08:05:00.573Z","lastUpdated":"2026-05-11T15:50:00.394Z","vendor":"Cloudflare","vendorId":"cloudflare","_parsedIsResolved":false,"_parsedStartTime":"2026-05-06T09:39:51.000Z","_parsedEndTime":null},{"id":"gnnqg2ww6gkx","title":"Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption","description":"Status: investigating\n\nWe are currently investigating this issue.","pubDate":"2026-04-23T09:15:44.500Z","link":"https://stspg.io/4brdpjr7ktn5","status":"monitoring","impact":"minor","isResolved":false,"created_at":"2026-04-23T09:15:44.494Z","resolved_at":null,"started_at":"2026-04-23T09:15:44.494Z","startTime":"2026-04-23T09:15:44.494Z","endTime":null,"updatedAt":"2026-04-23T09:31:19.740Z","incidentUpdates":[],"affectedComponents":[{"id":"49lgd3zs7wbg","name":"Cloud backups","status":"degraded_performance","created_at":"2017-07-06T20:50:26.571Z","updated_at":"2026-04-23T09:15:44.525Z","position":3,"description":"Some customers may be experiencing issues with cloud backups failing due to the error: \"File upload failed.\" We have implemented changes and are currently monitoring the situation. Our team is actively working to ensure the issue is fully resolved.","showcase":false,"start_date":null,"group_id":"p5z9pc1fpmtf","page_id":"k481728pjqn6","group":false,"only_show_if_degraded":false}],"guid":"gnnqg2ww6gkx","originalData":{"id":"gnnqg2ww6gkx","name":"Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption","status":"monitoring","created_at":"2026-04-23T09:15:44.500Z","updated_at":"2026-04-23T09:31:19.740Z","monitoring_at":"2026-04-23T09:31:19.710Z","resolved_at":null,"impact":"minor","shortlink":"https://stspg.io/4brdpjr7ktn5","started_at":"2026-04-23T09:15:44.494Z","page_id":"k481728pjqn6","incident_updates":"[Circular Reference]","components":"[Circular Reference]","reminder_intervals":null},"source":"api","vendor":"Barracuda Networks","vendorId":"barracuda","_parsedIsResolved":false,"_parsedStartTime":"2026-04-23T09:15:44.494Z","_parsedEndTime":null},{"id":"tag:status.redhat.com,2005:Incident/28729618","title":"AWS Outage: me-central","description":"<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>04:55</var> UTC</small><br><strong>Update</strong> - AWS continues to make progress on recovery efforts across multiple workstreams. From now on, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center.<br /><br />AWS Status Page: https://health.aws.amazon.com/health/status</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>10:21</var> UTC</small><br><strong>Update</strong> - The outage is still ongoing on AWS side. The AWS Management Console is now operational, and AWS is recommending to retry operations where possible, although most of the underlying service are still offline.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>17:52</var> UTC</small><br><strong>Update</strong> - ROSA clusters deployed in me-central-1 are degraded due to availability zone outages. We recommend customers enact their disaster recovery plans and recover from remote backups into alternate AWS Regions, ideally in Europe. Please refer to AWS Health for more information and recommendations on workload relocation.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>13:37</var> UTC</small><br><strong>Update</strong> - Availability Zones in the ME-CENTRAL-1 Region (mec1-az2, mec1-az3) have been impacted by a power outage. Customers are advised to schedule their workloads into another availability zone.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>14:26</var> UTC</small><br><strong>Update</strong> - An Availability Zone in the ME-CENTRAL-1 Region (mec1-az2) has been impacted by a power outage. Customers are advised to schedule their workloads into another availability zone.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>14:02</var> UTC</small><br><strong>Identified</strong> - ROSA clusters degraded in me-central<br /><br />AWS Status Page: https://health.aws.amazon.com/health/status</p>","pubDate":"2026-03-04T04:55:09Z","link":"https://status.redhat.com/incidents/0lhzm5zhtzrn","status":"identified","impact":"major","isResolved":false,"created_at":"2026-03-04T04:55:09Z","startTime":"2026-03-04T04:55:09Z","endTime":null,"updatedAt":"2026-03-04T04:55:09Z","guid":"tag:status.redhat.com,2005:Incident/28729618","vendor":"Red Hat","vendorId":"redhat","_parsedIsResolved":false,"_parsedStartTime":"2026-03-04T04:55:09.000Z","_parsedEndTime":null},{"id":"tag:status.redhat.com,2005:Incident/28740919","title":"AWS Outage: me-south","description":"<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>04:44</var> UTC</small><br><strong>Update</strong> - The outage is still ongoing on the AWS side, and recovery efforts are ongoing. AWS is recommending customers launch replacement resources in one of the unaffected Availability Zones or an alternate AWS Region</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>17:52</var> UTC</small><br><strong>Update</strong> - ROSA clusters deployed in me-south-1 are degraded due to availability zone outages. We recommend customers enact their disaster recovery plans and recover from remote backups into alternate AWS Regions, ideally in Europe. Please refer to AWS Health for more information and recommendations on workload relocation.</p><p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>07:22</var> UTC</small><br><strong>Identified</strong> - ROSA clusters degraded in me-south due to a localized power issue in mes1-az2.<br />Customers are advised to schedule their workloads into another availability zone.<br /><br />AWS Status Page: https://health.aws.amazon.com/health/status</p>","pubDate":"2026-03-04T04:44:10Z","link":"https://status.redhat.com/incidents/sg4h4gt51xbw","status":"identified","impact":"major","isResolved":false,"created_at":"2026-03-04T04:44:10Z","startTime":"2026-03-04T04:44:10Z","endTime":null,"updatedAt":"2026-03-04T04:44:10Z","guid":"tag:status.redhat.com,2005:Incident/28740919","vendor":"Red Hat","vendorId":"redhat","_parsedIsResolved":false,"_parsedStartTime":"2026-03-04T04:44:10.000Z","_parsedEndTime":null},{"id":"pgp51rgy1kqr","title":"AWS  Middle East(Bahrain) outage impacting Cloud NGFW Services.","description":"Status: monitoring\n\nAWS  Middle East(Bahrain) outage impacting Cloud NGFW Services.\nWe are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.\nOngoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history\nNext Update: 5:00PM 3/03/2026 UTC.","pubDate":"2026-03-02T22:49:04.945Z","link":"https://stspg.io/psfg42ht97mh","status":"monitoring","impact":"minor","isResolved":false,"created_at":"2026-03-02T22:49:04.945Z","resolved_at":null,"startTime":"2026-03-02T22:49:04.945Z","endTime":null,"updatedAt":"2026-03-02T22:49:04.945Z","affectedComponents":["Bahrain (me-south-1)"],"incidentUpdates":[{"id":"w15z9zgh2l8v","status":"monitoring","body":"We are continuing to monitor for any further issues.","incident_id":"pgp51rgy1kqr","created_at":"2026-04-02T18:05:13.531Z","updated_at":"2026-04-02T18:05:13.531Z","display_at":"2026-04-02T18:05:13.531Z","affected_components":[{"code":"4xf4jf8sp7yk","name":"Cloud NGFW for AWS - Bahrain (me-south-1)","old_status":"operational","new_status":"degraded_performance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"4hk1ntp0yr1j","status":"monitoring","body":"We are continuing to monitor for any further issues.","incident_id":"pgp51rgy1kqr","created_at":"2026-03-03T19:06:09.120Z","updated_at":"2026-03-03T19:06:09.120Z","display_at":"2026-03-03T19:06:09.120Z","affected_components":[{"code":"4xf4jf8sp7yk","name":"Cloud NGFW for AWS - Bahrain(me-south-1)","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"grylw90jljpn","status":"monitoring","body":"We are continuing to monitor for any further issues.","incident_id":"pgp51rgy1kqr","created_at":"2026-03-03T03:10:57.034Z","updated_at":"2026-03-03T03:10:57.034Z","display_at":"2026-03-03T03:10:57.034Z","affected_components":[{"code":"4xf4jf8sp7yk","name":"Cloud NGFW for AWS - Bahrain(me-south-1)","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"r6npwrwtnz60","status":"monitoring","body":"AWS  Middle East(Bahrain) outage impacting Cloud NGFW Services.\nWe are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.\nOngoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history\nNext Update: 5:00PM 3/03/2026 UTC.","incident_id":"pgp51rgy1kqr","created_at":"2026-03-02T22:49:05.040Z","updated_at":"2026-03-03T13:00:39.298Z","display_at":"2026-03-02T22:49:05.000Z","affected_components":[{"code":"4xf4jf8sp7yk","name":"Cloud NGFW for AWS - Bahrain(me-south-1)","old_status":"operational","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"guid":"pgp51rgy1kqr","_source":"api-v2","vendor":"Palo Alto","vendorId":"paloalto","_parsedIsResolved":false,"_parsedStartTime":"2026-03-02T22:49:04.945Z","_parsedEndTime":null},{"id":"rby2mg3mxmvp","title":"AWS - Middle East (UAE): INC0152681","description":"Status: investigating\n\n<b>Current status:</b> We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes.\n\n<b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.","pubDate":"2026-03-01T13:33:54.748Z","link":"https://stspg.io/nt8g0vlnj5ms","status":"identified","impact":"critical","isResolved":false,"created_at":"2026-03-01T13:33:54.748Z","resolved_at":null,"startTime":"2026-03-01T13:33:54.748Z","endTime":null,"updatedAt":"2026-03-05T04:39:37.974Z","affectedComponents":["Databases, Tables, and Views","Virtual Warehouses","Data Loading and Unloading","Applications","Snowpark Container Services","Security and Privacy Features","AI and ML","Organization and Account Management","Listings and Collaboration","Alerts and Notifications","Developer Tools","Business Continuity"],"incidentUpdates":[{"id":"7tshdxm1rh83","status":"identified","body":"<b>Current status:</b> We continue to actively monitor the situation, and our cloud service provider affirms that meaningful progress is being made toward recovery, with several distinct services showing sustained improvement. While focused efforts continue toward full-service restoration for the region, the cloud service providers' initial advice to migrate your workloads and traffic to alternate Region(s) remains in place. We are in continuous contact with the provider and will post our next update once they confirm significant progress in restoring the site's physical environment, or when other material updates become available.\n\n<b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.\n\n<b>ETA:</b> An updated ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Affected customers should look for additional updates in their cloud service provider's personal health dashboard.\n\n<b>Incident start time:</b> 12:25 UTC March 01, 2026","incident_id":"rby2mg3mxmvp","created_at":"2026-03-05T04:39:37.970Z","updated_at":"2026-03-05T04:39:37.970Z","display_at":"2026-03-05T04:39:37.970Z","affected_components":[{"code":"fl0mvhlcn68y","name":"AWS - Middle East (UAE) - Databases, Tables, and Views","old_status":"major_outage","new_status":"major_outage"},{"code":"l3b0tg5xg616","name":"AWS - Middle East (UAE) - Virtual Warehouses","old_status":"major_outage","new_status":"major_outage"},{"code":"9q5t8cl9k062","name":"AWS - Middle East (UAE) - Data Loading and Unloading","old_status":"major_outage","new_status":"major_outage"},{"code":"y7wwgw40jn3p","name":"AWS - Middle East (UAE) - Applications","old_status":"major_outage","new_status":"major_outage"},{"code":"qchq31bgy2wd","name":"AWS - Middle East (UAE) - Snowpark Container Services","old_status":"major_outage","new_status":"major_outage"},{"code":"cmtw6n15kv51","name":"AWS - Middle East (UAE) - Security and Privacy Features","old_status":"major_outage","new_status":"major_outage"},{"code":"52xx17l5pcby","name":"AWS - Middle East (UAE) - AI and ML","old_status":"major_outage","new_status":"major_outage"},{"code":"96lgxkthxztq","name":"AWS - Middle East (UAE) - Organization and Account Management","old_status":"major_outage","new_status":"major_outage"},{"code":"6cs5mfx550ly","name":"AWS - Middle East (UAE) - Listings and Collaboration","old_status":"major_outage","new_status":"major_outage"},{"code":"msdy7yrk3vdq","name":"AWS - Middle East (UAE) - Alerts and Notifications","old_status":"major_outage","new_status":"major_outage"},{"code":"d3lq65qsngph","name":"AWS - Middle East (UAE) - Developer Tools","old_status":"major_outage","new_status":"major_outage"},{"code":"fjn3qbwffqc7","name":"AWS - Middle East (UAE) - Business Continuity","old_status":"major_outage","new_status":"major_outage"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"p849w53r8r5p","status":"identified","body":"<b>Current status:</b> We continue to actively monitor the situation as we work with our cloud service provider to restore service following a power outage at a primary data center. Recovery efforts remain focused on foundational services, and multiple paths to restoration continue to be pursued. Work to restore the underlying infrastructure needed for full restoration is still in progress. Additionally, we've been informed that our cloud service provider will supplement their public service health updates with a targeted communications approach, delivered directly to customers through their personal health dashboards, for a more localized, relevant view of service health. We will provide our next update within 24 hours.\n\n<b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.\n\n<b>ETA:</b> An updated ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Affected customers should look for additional updates in their cloud service provider's personal health dashboard.\n\n<b>Incident start time:</b> 12:25 UTC March 01, 2026","incident_id":"rby2mg3mxmvp","created_at":"2026-03-04T06:02:49.821Z","updated_at":"2026-03-04T06:02:49.821Z","display_at":"2026-03-04T06:02:49.821Z","affected_components":[{"code":"fl0mvhlcn68y","name":"AWS - Middle East (UAE) - Databases, Tables, and Views","old_status":"major_outage","new_status":"major_outage"},{"code":"l3b0tg5xg616","name":"AWS - Middle East (UAE) - Virtual Warehouses","old_status":"major_outage","new_status":"major_outage"},{"code":"9q5t8cl9k062","name":"AWS - Middle East (UAE) - Data Loading and Unloading","old_status":"major_outage","new_status":"major_outage"},{"code":"y7wwgw40jn3p","name":"AWS - Middle East (UAE) - Applications","old_status":"major_outage","new_status":"major_outage"},{"code":"qchq31bgy2wd","name":"AWS - Middle East (UAE) - Snowpark Container Services","old_status":"major_outage","new_status":"major_outage"},{"code":"cmtw6n15kv51","name":"AWS - Middle East (UAE) - Security and Privacy Features","old_status":"major_outage","new_status":"major_outage"},{"code":"52xx17l5pcby","name":"AWS - Middle East (UAE) - AI and ML","old_status":"major_outage","new_status":"major_outage"},{"code":"96lgxkthxztq","name":"AWS - Middle East (UAE) - Organization and Account Management","old_status":"major_outage","new_status":"major_outage"},{"code":"6cs5mfx550ly","name":"AWS - Middle East (UAE) - Listings and Collaboration","old_status":"major_outage","new_status":"major_outage"},{"code":"msdy7yrk3vdq","name":"AWS - Middle East (UAE) - Alerts and Notifications","old_status":"major_outage","new_status":"major_outage"},{"code":"d3lq65qsngph","name":"AWS - Middle East (UAE) - Developer Tools","old_status":"major_outage","new_status":"major_outage"},{"code":"fjn3qbwffqc7","name":"AWS - Middle East (UAE) - Business Continuity","old_status":"major_outage","new_status":"major_outage"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"f9byjjgl7f9z","status":"identified","body":"<b>Current status:</b> We're closely monitoring as coordination with our cloud service provider continues in an effort to restore service following the impacting power outage at a primary data center. They are prioritizing recovery for foundational services and pursuing multiple mitigation paths that do not depend on the underlying facilities being fully brought back online to provide some relief. However, full restoration will require that the underlying infrastructure be fully repaired, and this effort is ongoing. We're continuing to monitor for improvement, and we will provide our next update within 12 hours. \n\n<b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.\n\n<b>ETA:</b> An updated ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Affected customers should look for additional updates in their cloud service provider's personal health dashboard.\n\n<b>Incident start time:</b> 12:25 UTC March 01, 2026","incident_id":"rby2mg3mxmvp","created_at":"2026-03-03T18:18:35.059Z","updated_at":"2026-03-03T18:18:35.059Z","display_at":"2026-03-03T18:18:35.059Z","affected_components":[{"code":"fl0mvhlcn68y","name":"AWS - Middle East (UAE) - Databases, Tables, and Views","old_status":"major_outage","new_status":"major_outage"},{"code":"l3b0tg5xg616","name":"AWS - Middle East (UAE) - Virtual Warehouses","old_status":"major_outage","new_status":"major_outage"},{"code":"9q5t8cl9k062","name":"AWS - Middle East (UAE) - Data Loading and Unloading","old_status":"major_outage","new_status":"major_outage"},{"code":"y7wwgw40jn3p","name":"AWS - Middle East (UAE) - Applications","old_status":"major_outage","new_status":"major_outage"},{"code":"qchq31bgy2wd","name":"AWS - Middle East (UAE) - Snowpark Container Services","old_status":"major_outage","new_status":"major_outage"},{"code":"cmtw6n15kv51","name":"AWS - Middle East (UAE) - Security and Privacy Features","old_status":"major_outage","new_status":"major_outage"},{"code":"52xx17l5pcby","name":"AWS - Middle East (UAE) - AI and ML","old_status":"major_outage","new_status":"major_outage"},{"code":"96lgxkthxztq","name":"AWS - Middle East (UAE) - Organization and Account Management","old_status":"major_outage","new_status":"major_outage"},{"code":"6cs5mfx550ly","name":"AWS - Middle East (UAE) - Listings and Collaboration","old_status":"major_outage","new_status":"major_outage"},{"code":"msdy7yrk3vdq","name":"AWS - Middle East (UAE) - Alerts and Notifications","old_status":"major_outage","new_status":"major_outage"},{"code":"d3lq65qsngph","name":"AWS - Middle East (UAE) - Developer Tools","old_status":"major_outage","new_status":"major_outage"},{"code":"fjn3qbwffqc7","name":"AWS - Middle East (UAE) - Business Continuity","old_status":"major_outage","new_status":"major_outage"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"3z4cf1t8w8q4","status":"identified","body":"<b>Current status:</b> We're continuing to coordinate with our cloud service provider as they troubleshoot the impacting power outage at a primary data center. Elevated connectivity issues and error rates within the region will continue until the power issue has been resolved. While they're working to fully restore power and stabilize the environment, they now expect that this may take a day or more. We will provide our next update within 24 hours.\n\n<b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.\n\n<b>ETA:</b> The third-party platform has advised that it may take a day or more to resolve the issue. In the meantime, we recommend that affected customers using replication initiate their failover procedures.\n\n<b>Incident start time:</b> 12:25 UTC March 01, 2026","incident_id":"rby2mg3mxmvp","created_at":"2026-03-02T18:17:48.186Z","updated_at":"2026-03-02T18:17:48.186Z","display_at":"2026-03-02T18:17:48.186Z","affected_components":[{"code":"fl0mvhlcn68y","name":"AWS - Middle East (UAE) - Databases, Tables, and Views","old_status":"major_outage","new_status":"major_outage"},{"code":"l3b0tg5xg616","name":"AWS - Middle East (UAE) - Virtual Warehouses","old_status":"major_outage","new_status":"major_outage"},{"code":"9q5t8cl9k062","name":"AWS - Middle East (UAE) - Data Loading and Unloading","old_status":"major_outage","new_status":"major_outage"},{"code":"y7wwgw40jn3p","name":"AWS - Middle East (UAE) - Applications","old_status":"major_outage","new_status":"major_outage"},{"code":"qchq31bgy2wd","name":"AWS - Middle East (UAE) - Snowpark Container Services","old_status":"major_outage","new_status":"major_outage"},{"code":"cmtw6n15kv51","name":"AWS - Middle East (UAE) - Security and Privacy Features","old_status":"major_outage","new_status":"major_outage"},{"code":"52xx17l5pcby","name":"AWS - Middle East (UAE) - AI and ML","old_status":"major_outage","new_status":"major_outage"},{"code":"96lgxkthxztq","name":"AWS - Middle East (UAE) - Organization and Account Management","old_status":"major_outage","new_status":"major_outage"},{"code":"6cs5mfx550ly","name":"AWS - Middle East (UAE) - Listings and Collaboration","old_status":"major_outage","new_status":"major_outage"},{"code":"msdy7yrk3vdq","name":"AWS - Middle East (UAE) - Alerts and Notifications","old_status":"major_outage","new_status":"major_outage"},{"code":"d3lq65qsngph","name":"AWS - Middle East (UAE) - Developer Tools","old_status":"major_outage","new_status":"major_outage"},{"code":"fjn3qbwffqc7","name":"AWS - Middle East (UAE) - Business Continuity","old_status":"major_outage","new_status":"major_outage"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"cw0l457kjfqz","status":"identified","body":"<b>Current status:</b> We continue to coordinate with our cloud provider following a power outage at a primary data center. Although we had observed early indicators of recovery, the provider has confirmed additional, ongoing impact that continues to cause elevated connectivity issues and error rates within the region. They continue to actively work on full restoration and environment stability but this is expected to take several hours. We will provide our next update within 6 hours.\n\n<b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.\n\n<b>ETA:</b> The third-party platform has advised that it may take multiple hours to resolve the issue. In the meantime, we recommend that affected customers using replication initiate their failover procedures.\n\n<b>Incident start time:</b> 12:25 UTC March 01, 2026","incident_id":"rby2mg3mxmvp","created_at":"2026-03-02T12:24:52.077Z","updated_at":"2026-03-02T12:24:52.077Z","display_at":"2026-03-02T12:24:52.077Z","affected_components":[{"code":"fl0mvhlcn68y","name":"AWS - Middle East (UAE) - Databases, Tables, and Views","old_status":"major_outage","new_status":"major_outage"},{"code":"l3b0tg5xg616","name":"AWS - Middle East (UAE) - Virtual Warehouses","old_status":"major_outage","new_status":"major_outage"},{"code":"9q5t8cl9k062","name":"AWS - Middle East (UAE) - Data Loading and Unloading","old_status":"major_outage","new_status":"major_outage"},{"code":"y7wwgw40jn3p","name":"AWS - Middle East (UAE) - Applications","old_status":"major_outage","new_status":"major_outage"},{"code":"qchq31bgy2wd","name":"AWS - Middle East (UAE) - Snowpark Container Services","old_status":"major_outage","new_status":"major_outage"},{"code":"cmtw6n15kv51","name":"AWS - Middle East (UAE) - Security and Privacy Features","old_status":"major_outage","new_status":"major_outage"},{"code":"52xx17l5pcby","name":"AWS - Middle East (UAE) - AI and ML","old_status":"major_outage","new_status":"major_outage"},{"code":"96lgxkthxztq","name":"AWS - Middle East (UAE) - Organization and Account Management","old_status":"major_outage","new_status":"major_outage"},{"code":"6cs5mfx550ly","name":"AWS - Middle East (UAE) - Listings and Collaboration","old_status":"major_outage","new_status":"major_outage"},{"code":"msdy7yrk3vdq","name":"AWS - Middle East (UAE) - Alerts and Notifications","old_status":"major_outage","new_status":"major_outage"},{"code":"d3lq65qsngph","name":"AWS - Middle East (UAE) - Developer Tools","old_status":"major_outage","new_status":"major_outage"},{"code":"fjn3qbwffqc7","name":"AWS - Middle East (UAE) - Business Continuity","old_status":"major_outage","new_status":"major_outage"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"2n3dblc4pddq","status":"identified","body":"<b>Current status:</b> We continue to coordinate with our cloud provider following a power outage at a primary data center. While we have observed consistent signs of recovery in several key services, the provider is currently investigating a localized connectivity issues and elevated error rates within the region. Full restoration is expected to take several hours as they work to safely stabilize the environment. We will provide our next update within 6 hours.\n\n<b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.\n\n<b>ETA:</b> The third-party platform has advised that it may take multiple hours to resolve the issue. In the meantime, we recommend that affected customers using replication initiate their failover procedures.\n\n<b>Incident start time:</b> 12:25 UTC March 01, 2026","incident_id":"rby2mg3mxmvp","created_at":"2026-03-02T06:24:03.993Z","updated_at":"2026-03-02T06:24:03.993Z","display_at":"2026-03-02T06:24:03.993Z","affected_components":[{"code":"fl0mvhlcn68y","name":"AWS - Middle East (UAE) - Databases, Tables, and Views","old_status":"major_outage","new_status":"major_outage"},{"code":"l3b0tg5xg616","name":"AWS - Middle East (UAE) - Virtual Warehouses","old_status":"major_outage","new_status":"major_outage"},{"code":"9q5t8cl9k062","name":"AWS - Middle East (UAE) - Data Loading and Unloading","old_status":"major_outage","new_status":"major_outage"},{"code":"y7wwgw40jn3p","name":"AWS - Middle East (UAE) - Applications","old_status":"major_outage","new_status":"major_outage"},{"code":"qchq31bgy2wd","name":"AWS - Middle East (UAE) - Snowpark Container Services","old_status":"major_outage","new_status":"major_outage"},{"code":"cmtw6n15kv51","name":"AWS - Middle East (UAE) - Security and Privacy Features","old_status":"major_outage","new_status":"major_outage"},{"code":"52xx17l5pcby","name":"AWS - Middle East (UAE) - AI and ML","old_status":"major_outage","new_status":"major_outage"},{"code":"96lgxkthxztq","name":"AWS - Middle East (UAE) - Organization and Account Management","old_status":"major_outage","new_status":"major_outage"},{"code":"6cs5mfx550ly","name":"AWS - Middle East (UAE) - Listings and Collaboration","old_status":"major_outage","new_status":"major_outage"},{"code":"msdy7yrk3vdq","name":"AWS - Middle East (UAE) - Alerts and Notifications","old_status":"major_outage","new_status":"major_outage"},{"code":"d3lq65qsngph","name":"AWS - Middle East (UAE) - Developer Tools","old_status":"major_outage","new_status":"major_outage"},{"code":"fjn3qbwffqc7","name":"AWS - Middle East (UAE) - Business Continuity","old_status":"major_outage","new_status":"major_outage"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"8cbv4dsr7kvg","status":"identified","body":"<b>Current status:</b> We continue to coordinate closely with our cloud provider as they work to resolve a major service disruption caused by a power outage at a primary data center. While we are seeing initial signs of recovery across several services, the provider expects full restoration to take multiple hours as they safely stabilize the environment. We'll provide another update within 6 hours.\n\n<b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.\n\n<b>ETA:</b> The third-party platform has advised that it may take multiple hours to resolve the issue. In the meantime, we recommend that affected customers using replication initiate their failover procedures.\n\n<b>Incident start time:</b> 12:25 UTC March 01, 2026","incident_id":"rby2mg3mxmvp","created_at":"2026-03-02T00:23:20.626Z","updated_at":"2026-03-02T00:23:20.626Z","display_at":"2026-03-02T00:23:20.626Z","affected_components":[{"code":"fl0mvhlcn68y","name":"AWS - Middle East (UAE) - Databases, Tables, and Views","old_status":"major_outage","new_status":"major_outage"},{"code":"l3b0tg5xg616","name":"AWS - Middle East (UAE) - Virtual Warehouses","old_status":"major_outage","new_status":"major_outage"},{"code":"9q5t8cl9k062","name":"AWS - Middle East (UAE) - Data Loading and Unloading","old_status":"major_outage","new_status":"major_outage"},{"code":"y7wwgw40jn3p","name":"AWS - Middle East (UAE) - Applications","old_status":"major_outage","new_status":"major_outage"},{"code":"qchq31bgy2wd","name":"AWS - Middle East (UAE) - Snowpark Container Services","old_status":"major_outage","new_status":"major_outage"},{"code":"cmtw6n15kv51","name":"AWS - Middle East (UAE) - Security and Privacy Features","old_status":"major_outage","new_status":"major_outage"},{"code":"52xx17l5pcby","name":"AWS - Middle East (UAE) - AI and ML","old_status":"major_outage","new_status":"major_outage"},{"code":"96lgxkthxztq","name":"AWS - Middle East (UAE) - Organization and Account Management","old_status":"major_outage","new_status":"major_outage"},{"code":"6cs5mfx550ly","name":"AWS - Middle East (UAE) - Listings and Collaboration","old_status":"major_outage","new_status":"major_outage"},{"code":"msdy7yrk3vdq","name":"AWS - Middle East (UAE) - Alerts and Notifications","old_status":"major_outage","new_status":"major_outage"},{"code":"d3lq65qsngph","name":"AWS - Middle East (UAE) - Developer Tools","old_status":"major_outage","new_status":"major_outage"},{"code":"fjn3qbwffqc7","name":"AWS - Middle East (UAE) - Business Continuity","old_status":"major_outage","new_status":"major_outage"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"szq6gwxxjr9d","status":"identified","body":"<b>Current status:</b> We're continuing to coordinate with our third-party cloud platform to develop and implement a fix to restore service. The provider has confirmed that the issue is due to a power disruption, and they expect full recovery to take multiple hours to complete. We'll provide another update within 6 hours.\n\n<b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.\n\n<b>ETA:</b> The third-party platform has advised that it may take multiple hours to resolve the issue. In the meantime, we recommend that affected customers using replication initiate their failover procedures.\n\n<b>Incident start time:</b> 12:25 UTC March 01, 2026","incident_id":"rby2mg3mxmvp","created_at":"2026-03-01T18:18:58.236Z","updated_at":"2026-03-01T18:18:58.236Z","display_at":"2026-03-01T18:18:58.236Z","affected_components":[{"code":"fl0mvhlcn68y","name":"AWS - Middle East (UAE) - Databases, Tables, and Views","old_status":"major_outage","new_status":"major_outage"},{"code":"l3b0tg5xg616","name":"AWS - Middle East (UAE) - Virtual Warehouses","old_status":"major_outage","new_status":"major_outage"},{"code":"9q5t8cl9k062","name":"AWS - Middle East (UAE) - Data Loading and Unloading","old_status":"major_outage","new_status":"major_outage"},{"code":"y7wwgw40jn3p","name":"AWS - Middle East (UAE) - Applications","old_status":"major_outage","new_status":"major_outage"},{"code":"qchq31bgy2wd","name":"AWS - Middle East (UAE) - Snowpark Container Services","old_status":"major_outage","new_status":"major_outage"},{"code":"cmtw6n15kv51","name":"AWS - Middle East (UAE) - Security and Privacy Features","old_status":"major_outage","new_status":"major_outage"},{"code":"52xx17l5pcby","name":"AWS - Middle East (UAE) - AI and ML","old_status":"major_outage","new_status":"major_outage"},{"code":"96lgxkthxztq","name":"AWS - Middle East (UAE) - Organization and Account Management","old_status":"major_outage","new_status":"major_outage"},{"code":"6cs5mfx550ly","name":"AWS - Middle East (UAE) - Listings and Collaboration","old_status":"major_outage","new_status":"major_outage"},{"code":"msdy7yrk3vdq","name":"AWS - Middle East (UAE) - Alerts and Notifications","old_status":"major_outage","new_status":"major_outage"},{"code":"d3lq65qsngph","name":"AWS - Middle East (UAE) - Developer Tools","old_status":"major_outage","new_status":"major_outage"},{"code":"fjn3qbwffqc7","name":"AWS - Middle East (UAE) - Business Continuity","old_status":"major_outage","new_status":"major_outage"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"g02hc25w37n9","status":"identified","body":"<b>Current status:</b> We're continuing to coordinate with our third-party cloud platform to develop and implement a fix to restore service. We'll provide another update within 4 hours.\n\n<b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.\n\n<b>ETA:</b> The third-party platform has advised that it may take multiple hours to resolve the issue. In the meantime, we recommend that affected customers using replication initiate their failover procedures.\n\n<b>Incident start time:</b> 12:25 UTC March 01, 2026","incident_id":"rby2mg3mxmvp","created_at":"2026-03-01T14:55:08.535Z","updated_at":"2026-03-01T14:55:08.535Z","display_at":"2026-03-01T14:55:08.535Z","affected_components":[{"code":"fl0mvhlcn68y","name":"AWS - Middle East (UAE) - Databases, Tables, and Views","old_status":"major_outage","new_status":"major_outage"},{"code":"l3b0tg5xg616","name":"AWS - Middle East (UAE) - Virtual Warehouses","old_status":"major_outage","new_status":"major_outage"},{"code":"9q5t8cl9k062","name":"AWS - Middle East (UAE) - Data Loading and Unloading","old_status":"major_outage","new_status":"major_outage"},{"code":"y7wwgw40jn3p","name":"AWS - Middle East (UAE) - Applications","old_status":"major_outage","new_status":"major_outage"},{"code":"qchq31bgy2wd","name":"AWS - Middle East (UAE) - Snowpark Container Services","old_status":"major_outage","new_status":"major_outage"},{"code":"cmtw6n15kv51","name":"AWS - Middle East (UAE) - Security and Privacy Features","old_status":"major_outage","new_status":"major_outage"},{"code":"52xx17l5pcby","name":"AWS - Middle East (UAE) - AI and ML","old_status":"major_outage","new_status":"major_outage"},{"code":"96lgxkthxztq","name":"AWS - Middle East (UAE) - Organization and Account Management","old_status":"major_outage","new_status":"major_outage"},{"code":"6cs5mfx550ly","name":"AWS - Middle East (UAE) - Listings and Collaboration","old_status":"major_outage","new_status":"major_outage"},{"code":"msdy7yrk3vdq","name":"AWS - Middle East (UAE) - Alerts and Notifications","old_status":"major_outage","new_status":"major_outage"},{"code":"d3lq65qsngph","name":"AWS - Middle East (UAE) - Developer Tools","old_status":"major_outage","new_status":"major_outage"},{"code":"fjn3qbwffqc7","name":"AWS - Middle East (UAE) - Business Continuity","old_status":"major_outage","new_status":"major_outage"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"d1x1f3r3yb56","status":"identified","body":"<b>Current status:</b> We've identified an issue with a third-party cloud platform, and we're coordinating with the provider to develop and implement a fix to restore service. We'll provide another update within 60 minutes.\n\n<b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.\n\n<b>ETA:</b> An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures.","incident_id":"rby2mg3mxmvp","created_at":"2026-03-01T14:07:21.476Z","updated_at":"2026-03-01T14:07:21.476Z","display_at":"2026-03-01T14:07:21.476Z","affected_components":[{"code":"fl0mvhlcn68y","name":"AWS - Middle East (UAE) - Databases, Tables, and Views","old_status":"major_outage","new_status":"major_outage"},{"code":"l3b0tg5xg616","name":"AWS - Middle East (UAE) - Virtual Warehouses","old_status":"major_outage","new_status":"major_outage"},{"code":"9q5t8cl9k062","name":"AWS - Middle East (UAE) - Data Loading and Unloading","old_status":"major_outage","new_status":"major_outage"},{"code":"y7wwgw40jn3p","name":"AWS - Middle East (UAE) - Applications","old_status":"major_outage","new_status":"major_outage"},{"code":"qchq31bgy2wd","name":"AWS - Middle East (UAE) - Snowpark Container Services","old_status":"major_outage","new_status":"major_outage"},{"code":"cmtw6n15kv51","name":"AWS - Middle East (UAE) - Security and Privacy Features","old_status":"major_outage","new_status":"major_outage"},{"code":"52xx17l5pcby","name":"AWS - Middle East (UAE) - AI and ML","old_status":"major_outage","new_status":"major_outage"},{"code":"96lgxkthxztq","name":"AWS - Middle East (UAE) - Organization and Account Management","old_status":"major_outage","new_status":"major_outage"},{"code":"6cs5mfx550ly","name":"AWS - Middle East (UAE) - Listings and Collaboration","old_status":"major_outage","new_status":"major_outage"},{"code":"msdy7yrk3vdq","name":"AWS - Middle East (UAE) - Alerts and Notifications","old_status":"major_outage","new_status":"major_outage"},{"code":"d3lq65qsngph","name":"AWS - Middle East (UAE) - Developer Tools","old_status":"major_outage","new_status":"major_outage"},{"code":"fjn3qbwffqc7","name":"AWS - Middle East (UAE) - Business Continuity","old_status":"major_outage","new_status":"major_outage"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"r4w8cfpw7kql","status":"investigating","body":"<b>Current status:</b> We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes.\n\n<b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data.","incident_id":"rby2mg3mxmvp","created_at":"2026-03-01T13:33:54.748Z","updated_at":"2026-03-01T13:33:54.748Z","display_at":"2026-03-01T13:33:54.748Z","affected_components":[{"code":"fl0mvhlcn68y","name":"AWS - Middle East (UAE) - Databases, Tables, and Views","old_status":"operational","new_status":"major_outage"},{"code":"l3b0tg5xg616","name":"AWS - Middle East (UAE) - Virtual Warehouses","old_status":"operational","new_status":"major_outage"},{"code":"9q5t8cl9k062","name":"AWS - Middle East (UAE) - Data Loading and Unloading","old_status":"operational","new_status":"major_outage"},{"code":"y7wwgw40jn3p","name":"AWS - Middle East (UAE) - Applications","old_status":"operational","new_status":"major_outage"},{"code":"qchq31bgy2wd","name":"AWS - Middle East (UAE) - Snowpark Container Services","old_status":"operational","new_status":"major_outage"},{"code":"cmtw6n15kv51","name":"AWS - Middle East (UAE) - Security and Privacy Features","old_status":"operational","new_status":"major_outage"},{"code":"52xx17l5pcby","name":"AWS - Middle East (UAE) - AI and ML","old_status":"operational","new_status":"major_outage"},{"code":"96lgxkthxztq","name":"AWS - Middle East (UAE) - Organization and Account Management","old_status":"operational","new_status":"major_outage"},{"code":"6cs5mfx550ly","name":"AWS - Middle East (UAE) - Listings and Collaboration","old_status":"operational","new_status":"major_outage"},{"code":"msdy7yrk3vdq","name":"AWS - Middle East (UAE) - Alerts and Notifications","old_status":"operational","new_status":"major_outage"},{"code":"d3lq65qsngph","name":"AWS - Middle East (UAE) - Developer Tools","old_status":"operational","new_status":"major_outage"},{"code":"fjn3qbwffqc7","name":"AWS - Middle East (UAE) - Business Continuity","old_status":"operational","new_status":"major_outage"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"guid":"rby2mg3mxmvp","_isHistorical":false,"vendor":"Snowflake","vendorId":"snowflake","_parsedIsResolved":false,"_parsedStartTime":"2026-03-01T13:33:54.748Z","_parsedEndTime":null},{"id":"805chf9k0rvx","title":"\"No asset scanned\" error on Connector health dashboard","description":"Status: identified\n\nWe've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application \"No. Asset Scanned...\"","pubDate":"2026-02-26T17:14:16.185Z","link":"https://stspg.io/58fyt27pycjd","status":"identified","impact":"minor","isResolved":false,"created_at":"2026-02-26T17:14:16.185Z","resolved_at":null,"startTime":"2026-02-26T17:14:16.185Z","endTime":null,"updatedAt":"2026-02-26T17:14:16.185Z","affectedComponents":["SaaS API - North America","SaaS API - Singapore","SaaS API - Frankfurt","SaaS API - India","SaaS API - Australia","SaaS API - London","SaaS API - Japan"],"incidentUpdates":[{"id":"yj2f58pmlnsj","status":"identified","body":"We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application \"No. Asset Scanned...\"","incident_id":"805chf9k0rvx","created_at":"2026-02-26T17:14:16.391Z","updated_at":"2026-02-26T17:14:16.391Z","display_at":"2026-02-26T17:14:16.391Z","affected_components":[{"code":"bnljkq76h9cy","name":"Data Security (SaaS Security API) - SaaS API - North America","old_status":"operational","new_status":"partial_outage"},{"code":"lbbl8wqdvz36","name":"Data Security (SaaS Security API) - SaaS API - Singapore","old_status":"operational","new_status":"partial_outage"},{"code":"kxy3h1vwnn9x","name":"Data Security (SaaS Security API) - SaaS API - Frankfurt","old_status":"operational","new_status":"partial_outage"},{"code":"w4d208jmwv95","name":"Data Security (SaaS Security API) - SaaS API - India","old_status":"operational","new_status":"partial_outage"},{"code":"h3wnt9g353kw","name":"Data Security (SaaS Security API) - SaaS API - Australia","old_status":"operational","new_status":"partial_outage"},{"code":"2wr4vkwbp1g8","name":"Data Security (SaaS Security API) - SaaS API - London","old_status":"operational","new_status":"partial_outage"},{"code":"5mbh3wj9xvz4","name":"Data Security (SaaS Security API) - SaaS API - Japan","old_status":"operational","new_status":"partial_outage"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"guid":"805chf9k0rvx","_source":"api-v2","vendor":"Palo Alto","vendorId":"paloalto","_parsedIsResolved":false,"_parsedStartTime":"2026-02-26T17:14:16.185Z","_parsedEndTime":null}],"unfilteredCount":38,"lastUpdated":"2026-05-13T11:16:03.273Z"}